JOB REQUIREMENTS: Office Service Representative I Job LocationsUS-WI-Wausau Requisition ID 2024-18401 # of Openings 1 Category (PortalSearching) Customer Service/Support Position Type (Portal Searching)Regular Full-Time Overview Under general supervision, is responsible forall mail, packages and interoffice correspondence handling anddispatching for all classes of mail/packages. Responsibilities may alsoinclude copy center activities, reception, hospitality and/or otherduties as assigned. Responsibilities CUSTOMER SERVICE Insures totalcustomer satisfaction through understanding of customer expectations,proactive problem identification/resolution, and maximizingopportunities to build relationshipsMAIL/PACKAGES/POUCHES Receive, sort,and deliver all incoming mail packages according to assigned floorsand within established time frames Wrap, seal, weigh, affix postage anddispatch all outgoing mail/packages in accordance with postalregulations Prepare special outgoing inter-office pouches sent to clientaffiliates as scheduled (if applicable) Package and process outgoingovernight items, i.e. Federal Express, UPS, etc., to meet client andvendor deadlines. Log and deliver incoming overnight packages withinestablished time frames Log outgoing and incoming items as required andreview for accuracy/completenessSUPPLIES/COPYING/FAXING/ADMINISTRATIONOrganize and distribute supplies to client employees as detailed in jobrequests. Verify and log orders upon delivery. Monitor inventory of copysupplies, stock paper and toner and keep supply area neat (inclusive ofconvenience copiers) Handle items for distribution to a segment of orall of client employees, affiliates, dealers, etc Estimate runtime onthe small to medium photocopy jobs. Check all copies produced forquality and accuracy. Produce bound copies of work when requested.Deliver and pick up copy jobs May provide minor maintenance of photocopymachine such as solving paper jams, placing service calls and routinecleanings Operate facsimile machines; send and receive facsimiles. Keepcomplete and accurate logs of incoming and outgoing facsimiles. Whereappropriate, input facsimile data into computer for client charge back.Generate activity reports, confirmation reports, and call the receiverto confirm receipt as necessary Prepare monthly production and volumereports in order to measure productivity and prepare billing chargesPerforms other administrative duties from inserting, copying andphotocopying to faxing as needed May possibly perform any of thefollowing functions at the direction of the Site Manager: Set up andmaintain client's kitchen areas and conference rooms, order food andmake coffee Provide reception work such as answering telephones, takingmessages and greeting visitors Move boxes,... For full info followapplication link. We are an EEO/AA employer. Minority/Female/Individualswith Disabilities/Protected Veterans. ***** APPLICATIONINSTRUCTIONS: Apply Online: ipc.us/t/3A54A0D4F2354E04