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North America Quality Compliance Specialist
North America Quality Compliance Specialist-January 2024
Warren
Jan 6, 2026
About North America Quality Compliance Specialist

  Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question.

  

  With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business.

  This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special.

  About the role

  The Quality Services & Governance (QSG) team within the North America BU provides overarching support and governance pertaining to Haleon's Quality System (HQS) that encompasses written procedures (HQS docs), capability & training, and compliance programs.

  Reporting into the North America QSG Lead, the Compliance Specialist will support the North America Quality team's performance management and governance framework by providing data-analytics services to the team. The role will also support compliance projects and programs.

  The location for this role is remote, home based with occasional travel to sites or company offices as required.

  Key responsibilities

  Design and maintain system for collection and trending of NA Quality metrics and translate in presentable format using latest data automation and visualization techniques (e.g., PowerBI) in support of tiered accountability meetings with leadership (e.g., Quality Councils, ORMs, SRM, etc.)

  Partner with Global metrics and tech teams to align on measures, definitions, tiering, and reporting requirements

  Partner with site and operating units OEE and business contacts within QSC to align quality performance management with business goals

  Help setup and maintain North America community of practice (COP) with local KPI / metrics champions and troubleshoot discrepancies

  Maintain awareness of industry trends and Health Authority expectations on quality & compliance metrics (e.g., FDA quality metrics guidance)

  Support North America's compliance projects and programs stemming from QRIs, Q Alerts, Metrics trending, Remediation, etc.

  Oversee the execution (in place and in use) of Quality Maturity Model, run calibration sessions and ensure alignment and tracking of action plans is in place.

  Support North America BU wide complaints trending and insights from complaints monitoring (e.g., CPM reduction projects' tracking).

  Why you?

  Basic Qualifications

  Proficient in PowerBI, Microsoft Excel, and other Microsoft & Data Visualization Tools and Apps.

  Professional written and verbal communication skills

  Excellent planning, organization, and coordination skills with multidisciplinary project management experience

  Quick Learner with good attention to detail and ability to interpret complex topics and translate into understandable content.

  Team-player with a high sense of accountability

  Bachelor's Degree in any of the following: Science, Engineering, Business, Computer Science

  Knowledge of cGMP requirements through 7 years of previous experience in pharmaceutical, food, or FMCG (fast moving consumer goods) industries.

  Preferred Qualifications

  ASQ or Lean Six Sigma (Greenbelt and above) certification is an asset.

  Programming & database maintenance experience

  Design and maintain system for collection and trending of NA Quality metrics and translate in presentable format using latest data automation and visualization techniques (e.g., PowerBI) in support of tiered accountability meetings with leadership (e.g., Quality Councils, ORMs, SRM, etc.)

  Partner with Global metrics and tech teams to align on measures, definitions, tiering, and reporting requirements

  Partner with site and operating units OEE and business contacts within QSC to align quality performance management with business goals

  Help setup and maintain North America community of practice (COP) with local KPI / metrics champions and troubleshoot discrepancies

  Maintain awareness of industry trends and Health Authority expectations on quality & compliance metrics (e.g., FDA quality metrics guidance)

  Support North America's compliance projects and programs stemming from QRIs, Q Alerts, Metrics trending, Remediation, etc.

  Oversee the execution (in place and in use) of Quality Maturity Model, run calibration sessions and ensure alignment and tracking of action plans is in place.

  Support North America BU wide complaints trending and insights from complaints monitoring (e.g., CPM reduction projects' tracking).

  Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.The salary range for this role is: $95,000 to $125,000 plus a 12% bonus.

  Care to join us. Find out what life at Haleon is really like

  At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

  As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

  Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

  Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, p regnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

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