We're looking for a Night Auditor to assist guests with their overnight requests and balance accounts from the day shift. Night Auditor responsibilities include checking in guests, handling their requests and taking reservations. The Night Auditor also reconciles all accounts. We are looking for a night owl that can provide excellent customer service to our guests and keep the front desk and accounting operations running smoothly.
The open position will be three to four consecutive overnights (midnight - 8am). These can be set nights or changing depending on your availability. 32 hours total
Experience is appreciated but not required.
Responsibilities
Check in guests, answer phones and take reservationsRespond to guest complaints, requests and emergenciesBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and auditsSkills
Excellent math skillsAn eye for detailStrong customer service skillsThe ability to multitaskStrong written and verbal communication skillsThe ability to problem solve and work independentlyAvailability to work overnight