Who We Are

　　At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

　　The Role

　　Do you want to be at the forefront of designing and implementing cutting-edge network solutions? Within our Network Services team at Kyndryl, you will be the go-to expert for providing top-of-the-line technical solutions throughout the entire solution lifecycle. You will be responsible for creating local and wide-area network solutions that utilize multiple platforms and protocols, ensuring that our customers have the best possible network infrastructure to support their business needs.

　　This role involves a 24/7 support shift model with 8-hour rotations, without on-call duties.

　　Key responsibilities include:

　　Solving complex incidents ranging from R&S, Citrix ADC, NSX, Wireless, Azure and ISP related issues.

　　Implementing diverse types of changes.

　　Interpreting intricate scenarios for your peers and customers.

　　Building stronger network infrastructures and being a part of a team who is changing the world.

　　Cooperating extensively with global 3rd parties’ suppliers.

　　If you are excited about using your technical expertise to create innovative network solutions and provide outstanding customer service, then this is the role for you!

　　Your Future at Kyndryl

　　At Kyndryl, we understand the importance of investing in our employees' professional growth and development. In Network Services, you can expect to receive a lot of support for training programs to keep your skills and knowledge up to date with the latest industry trends and technologies. By joining our team, you will have the opportunity to work on cutting-edge projects and contribute to the development of innovative solutions for our customers – including new wireless and 5G technologies – not yet adopted by most companies.

　　Who You Are

　　You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

　　Required Technical and Professional Expertise

　　At least 2 years of working experience in Networking

　　Proven knowledge, experience in troubleshooting, switching, routing

　　Good written and verbal English communication skills

　　CCNA or equivalent, JNCP, other vendor certifications

　　Hands on F5 or Citrix ADC, Cisco ISE would be added advantage

　　Experience with Cisco ASA and Palo Alto devices

　　Experience of Network security, WAN, WI-FI, etc.

　　Working knowledge of ITIL - Incident, Problem and Change Management.

　　Preferred Technical and Professional Experience

　　Proven knowledge, experience in troubleshooting, R&S, Wireless, Azure, Cisco DNA, ISE.

　　Experience with Cisco ASA and Palo Alto devices, Citrix ADC/F5

　　Being You

　　Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

　　What You Can Expect

　　With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

　　Get Referred!

　　If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

　　Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.