Responsibilities include, but are not limited to
Designs, implements, and manages the local and wide area networks to ensure maximum uptime for data flows within our environment.
Configures, deploys and maintains network hardware such as routers, switches, firewalls and load balancers.
Supports the day to day Network operations, requiring specific Network troubleshooting and problem-solving skillsets. This includes Layer1-Layer7 connectivity issues.
Work with internal users and stakeholders for emerging projects and issue resolution.
Resolves complex multi-vendor network issues ie Cisco, Fortinet, Palo Alto etc.
Interacts with ISP & WAN Carriers to address data transport issues.
Completes patching and cyber security hardening of network infrastructure.
Implements policies and procedures in asset tracking, information protection, change management, security monitoring, controls and recovery to support compliance with internal cyber security standards and NERC CIP
Supports company-wide storm restoration efforts.
Required
Bachelors degree in Computer Science, Computer Information Systems, Information Technology, Electrical Engineering, or related field and at least 3 years of experience in Information Operational Technology network administration, system administration, technical support, etc. In lieu of a bachelors degree, an associates degree in the aforementioned fields and 5 years of experience in Information Operational Technology or a High School Diploma and 7 years of experience in in Information Operational Technology will be considered
Advanced experience with local and wide area transport MPLS, IPSec
Experience managing common networking vendor platforms Fortigate, Cisco, Palo Alto, F5 firewalls, routers, switches and load balancers
Advanced working experience with IP routing in large complex networks EIGRP, OSPF, BGP, route redistribution
Strong interpersonal skills and the ability to work with internal customers in an interactive team environment
Ability to multitask, pay close attention to detail, and adapt to a variety of support environments, assignments and changing priorities
Well developed written verbal communication skills and strong organizational skills
Ability to learn new technologies as required for the job using documentation and other available resources
Must be able to work off hours and weekends when required for product upgrades/maintenance windows
Must participate in an after hours on call rotation, for 247 coverage
A valid drivers license