per year | Novi, MI, USA | Salary | Full Time

　　Our Vision

　　Elevating Community. Creating Opportunity.

　　Our Core Values

　　At Vibe, we are committed to these values to make it the very best for our members and our employees:

　　Be inclusive.

　　Embrace change .

　　Educate .

　　Seek opportunities .

　　Position Purpose

　　The primary function of this position is to assist Vibe Credit Union in living out its mission, "To make a positive difference in the financial lives of our members," by delivering outstanding service to both internal and external members. In addition, monitors and maintains our computer system network. Serves as a technical support contact for all host system peripherals and interfaces. Provides support for computerized departmental systems and related projects. Provides backup for all daily, month-end, quarter-end and periodic data processing relating to the Credit Union's internal host system.

　　Essential Duties

　　Meets all established service goals.

　　Possess adequate product knowledge as measured by the annual product knowledge certification assessment .

　　Primary duties include maintaining the integrity, reliability and security of our computer networks at all our branches

　　Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards.

　　Maximizes network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades.

　　Secures network system by establishing and enforcing policies; defining and monitoring access.

　　Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

　　Reporting network operational status by gathering, prioritizing information; managing projects.

　　Install, configure maintain various network hardware and services.

　　Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

　　Select and implement security tools, policies, and procedures in conjunction with the company's security.

　　Partner with vendors and other IT personnel for problem resolution.

　　Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.

　　Administer and maintain servers, routers, switches, firewalls, software deployment, security updates and patches, VPN gateways, intrusion detection systems and file servers.

　　Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.

　　Monitor networks to ensure security and availability to specific users.

　　Install and support LANs, WANs, network segments, Internet, and intranet systems.

　　Notifies supervisor of system errors, especially application or equipment stoppages

　　Communicates with supervisor and affected co-workers on the progress toward established objectives or with resolving technical issues

　　Performs preventive maintenance on computers and printers

　　Assists with Office 365 suite

　　Communicate and ensure that end users are kept informed of all system updates. Update online scripts to reflect any resulting changes in systems, departmental procedure, or policies.

　　Assist with the set up and deploy new PCs, laptops, iPads, printers and any other required network peripheral devices.

　　Responsible for assigned technical aspects of conversions, file expansions and interfaces.

　　Create special reports for management, off the host system, when requested.

　　Remain knowledgeable of operations and the computer systems within all departments to provide comprehensive support.

　　Work effectively with all IT staff to ensure all departmental functions are completed, including covering shifts when there is an absence, assisting with tasks, and sharing knowledge of all IS department functions to ensure departmental cross training.

　　Must be willing to maintain a work schedule determined by the demographic needs of the branch location and be willing to adapt to the changing needs of the branch and credit union schedule as necessary.

　　Follows policy and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations.

　　Ensures that work areas are clean, secure and well maintained

　　Works non-standard hours with limited advance notice

　　Travels within the metro Detroit area

　　Works independently, yet is capable of quickly transitioning to a team-oriented environment

　　Maintains positive demeanor with the focus on end-user satisfaction

　　Maintains confidentiality of systems, member data and credit union information by adhering to required security procedures

　　Perform any other assignments as needed.

　　Education and/or Experience

　　A degree in an education/technology field or 5 years experience in a similar position.

　　A+ Certification/Network+ Certification or related.

　　Preferred Qualifications

　　3-5 years of experience in a Network Administrator or related role.

　　Cisco CCNA or equivalent knowledge

　　Experience with Cisco Meraki Experience with Network Management tools including ManageEngine

　　Financial Services industry experience

　　MCSE (Microsoft Certified Solutions Expert)

　　Skills/Abilities

　　Effective communication skills.

　　Strong analytical skills.

　　Strong knowledge of Software-Defined Network (SDWAN), Wireless Local Area Networks (WLANS), Local and Wide Area networks

　　Strong knowledge of routers, hubs, Firewalls and network concepts

　　Prioritize, meet deadlines and manage changing priorities.

　　Knowledge of information security and systems administration

　　Experience patching Network Infrastructure

　　Advanced networking troubleshooting: Routing protocols, DHCP servers, desk drops

　　Able to follow and create detailed documentation including network diagrams

　　Able to create process documentation for other team members to use

　　Experience utilizing Cisco Umbrella security suite/tools.

　　Ability to travel within Metro Detroit area to Vibe locations

　　Knowledge of Office 365

　　Maintain positive relationship with IT team and business units

　　Physical Requirements for this Position

　　These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Network Administrator position. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions of the position. While performing the responsibilities of the job, the employee is required to hear, see, talk, stand, walk, stoop, kneel, lift, push, pull, and grasp.