National Account Manager As a National Account Manager, you will hold a pivotal role in our organization, focused on the retention and growth of our key accounts. Your primary objective is to ensure the utmost satisfaction of our valued customers, foster lasting relationships, and strategically maximize revenue growth. You will play a vital role in identifying and capitalizing on opportunities within our existing accounts while maintaining an acute awareness of industry trends and competitive dynamics. Location and Travel: This position can be located anywhere in the continental US and required up to 30% travel. Key Responsibilities: Account Retention and Strengthening:Develop and execute comprehensive strategies to retain and fortify relationships with our national key accounts; Ensure consistently high levels of customer satisfaction and loyalty through proactive engagement and problem resolution. Strategic Growth Planning:Identify growth opportunities within existing accounts, crafting data-driven strategic plans to expand our business footprint.; Drive sales growth and revenue maximization through innovative strategies and solutions. Upselling and Cross-selling:Identify and promote additional products, services, or solutions that align seamlessly with the evolving needs of our key accounts; Drive upselling and cross-selling initiatives to expand our value proposition. Relationship Management:Cultivate strong relationships with key stakeholders within our accounts, including executives, decision-makers, and influencers; Gain deep insights into their business objectives and provide tailored, value-driven solutions. Proactive Customer Needs Analysis:Conduct comprehensive and proactive needs assessments to understand our customers' ever-evolving requirements, challenges, and goals; Align our company offerings with customer needs, ensuring long-term mutual success. Collaboration and Coordination:Collaborate seamlessly with internal teams, including sales, marketing, product development, operations, and customer care; Ensure harmonized strategies and activities across the organization to deliver exceptional value to our key accounts. Contract Renewals and Negotiations:Expertly manage contract renewals, skillfully negotiating terms and conditions, pricing structures, and other contractual aspects; Maintain a laser focus on long-term customer value and satisfaction. Performance Tracking and Reporting:Monitor account performance, diligently tracking key metrics, and prepare regular reports on revenue growth, customer retention rates, and other relevant KPIs; Communicate insights and progress on a quarterly basis. Customer Advocacy:Act as the primary advocate for customers within our organization, promptly addressing concerns, resolving issues, and ensuring an unparalleled customer experience. Market and Competitive Analysis:Stay at the forefront of industry trends, market dynamics, and competitive activities; Leverage insights to identify new opportunities and mitigate potential risks within our key accounts. Key Qualifications Bachelor's Degree or Equivalent: A bachelor's degree in business, marketing, or a related field is required. Proven Account Management Expertise: Demonstrated experience in national account management, with a strong track record of successfully retaining and growing key accounts. Strategic Thinking: Ability to think strategically, assess market dynamics, and develop data-driven plans to expand business within existing accounts. Sales and Negotiation Skills: Strong sales acumen and negotiation skills, with a proven ability to close deals, renew contracts, and drive revenue growth. Customer-Centric Approach: An ability to establish a deep understanding of customer needs and to build and maintain strong relationships with key stakeholders. Analytical Abilities: Proficiency in data analysis and the ability to interpret key performance indicators (KPIs) to make informed decisions. Effective Communication: Excell nt verbal and written communication skills, including the ability to articulate complex ideas and influence at various organizational levels. Collaborative Team Player: Strong collaboration skills, with the capability to work effectively with cross-functional teams and align strategies across departments. Problem-Solving: A proactive approach to identifying and addressing customer challenges and issues. Industry Knowledge: A solid understanding of the industry, market trends, and competitive dynamics relevant to the accounts being managed. Adaptability: Ability to adapt strategies and approaches to accommodate the unique characteristics and needs of different national accounts. Technology Proficiency: Familiarity with relevant software and tools, including CRM systems (Salesforce), analytics platforms, and Microsoft Office Suite. Project Management: Strong organizational and project management skills to handle multiple initiatives simultaneously. Customer-Centric Mindset: A strong commitment to providing exceptional customer experiences and advocating for customer needs within the organization. Innovative Thinking: A creative and innovative mindset to identify new opportunities for growth within key accounts. Results-Driven: A track record of achieving and exceeding sales and revenue targets. Travel: Willingness to travel up to 30% Preferred Qualifications: Experience working with one or more of the following brands: KFC, Jack in the Box or Burger King An MBA or advanced degree in a related field. Certification in account management or a related area. Experience in the restaurant/Food service industry Experience with enterprise-level account management. Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law." If you need assistance or an accommodation due to a disability, please contact us by email at or call 1-888-796-4997. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place to Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to... For full info follow application link. RTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to federal law requirements, RTI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.