Museum Exhibit Manager

　　POSITION: Museum Exhibit ManagerDEPARTMENT: ExecutiveREPORTS TO: General ManagerFLSA STATUS: Full-time, Exempt

　　SUMMARY

　　ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Museum Exhibit Manager position with ASM Global at the Boeing Center at Tech Port. Under the supervision of the General Manager and Port San Antonio representatives, the Museum Exhibit Manager will be the point of contact to execute the terms of the Boeing sponsorship agreements for activation of museum exhibits.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Lead daily operations for agreed upon exhibits and experiences inside Area 21 at the Boeing Center

　　Develop processes and policies for exhibit operations

　　Develop and maintain part-time staff to support exhibit operations while working with ASM, Port San Antonio and the San Antonio Museum of Science & Technology to host school tours, VIP visits and special events

　　Develop and showcase technical proficiency with sponsored exhibit experiences

　　Create training schedule and proficiency tests for part-time staff to ensure adequate knowledge of exhibit(s) is maintained by all personnel

　　Develop best practice for troubleshooting technical aspects of exhibit(s) while creating feedback to sponsor to constantly improve the experience(s)

　　Conduct facility tours for clients, students and prospective partners daily

　　Management of all operational equipment related to sponsored exhibit(s)

　　Coordinate with the San Antonio Museum of Science & Technology to effectively communicate the story of the exhibit(s) within the overall message of Area 21

　　Perform daily research and observation to compile visitor satisfaction trends, exhibit improvements and potential enhancements to support the overall experience.

　　Other duties as assigned

　　EDUCATION AND/OR EXPERIENCE

　　Two years administrative and project-management experience in a not-for-profit setting, preferably in a museum environment, or the equivalent education and experience preferred

　　Demonstrated experience working collaboratively and professionally under pressure while sustaining a high level of attention to detail

　　Experience with customer service and guest relations

　　Event & hospitality management experience preferred

　　QUALIFICATIONS

　　Strong communication, customer service and interpersonal skills

　　Ability to work independently and under pressure while prioritizing multiple projects with competing deadlines

　　Demonstrated flexibility and ability to work well with educators, business leaders, students and guests

　　Ability to lead and administer teams, organize and delegate with staff and foster communication with multiple organizations

　　Strategic and critical thinker who is dynamic, forward-thinking, analytical, and extremely well organized

　　Experience with Training & Educating

　　Excellent service & communication skills

　　Digital/social media experience

　　Detail oriented and organized with ability to meet concrete deadlines

　　Willingness to work the hours required to fulfill the commitments of the role which include after-hours and weekend special events

　　Must pass background check

　　PHYSICAL DEMANDS

　　The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

　　Daily use of computer, telephone, copier and/or fax machine.

　　This position may require work inside or outside of the building, as needed by events.

　　Must be able to lift/carry, bend/reach, and have the stamina for possible long hours of standing/walking

　　NOTE

　　The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

　　TO APPLY

　　Danielle Hrubetz Boeing Center at TechPort3331 General HudnellSan Antonio, Texas 78226

　　Applicants that need reasonable accommodations to complete the application process may contact 210-906-3754

　　ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

　　Open: 1/11/2024Closed: When filled

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　　Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.