Eurest

　　We are hiring immediately for a MULTIMEDIA AUDIO VISUAL LEAD TECHNICIAN position.

　　Location: Coca-Cola, One Coca Cola Plaza NW, Atlanta, GA 30313. Note: online applications accepted only.

　　Schedule: Full-Time; Monday through Friday.

　　Requirement: Previous audio visual experience.

　　*Internal Employee Referral Bonus Available

　　We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1270333.

　　The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

　　Founded in 1996, Waveguide LLC is an internationally renowned independent consultant in audiovisual design, information technology design, acoustics consulting, on-site technology management and workplace data analytics. Waveguide is headquartered in Charlotte, North Carolina, with regional consulting locations in Atlanta, Los Angeles, New York, Chicago, Houston, Raleigh, Tampa and Portland.

　　Our award-winning designers and consultants create world-class communication environments that look as good as they perform. And our data analytics solutions empower facility managers with the resource insights they need to optimize building performance and our clients’ technology investment.

　　Our trusted AV operations teams are among the most experienced and highly qualified in our industry. They are at our clients’ side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on what matters most.

　　At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its environment, our success and the success of our clients depends on how we apply our expertise to meet our clients’ needs. Together, we help create strategic technology plans that reflect the way people live, learn and work. We help design efficient buildings and infrastructure that save dollars and make sense. And we design effective technology systems regular people can actually use. But we’re only as good as our people.

　　We are seeking associates who are passionate, creative thinkers and who will be tirelessly dedicated to building lasting relationships and finding innovative answers to our clients’ most challenging questions.

　　Within Compass Group, Waveguide is part of the Eurest family that provides dining services to local, regional and national companies across the United States. Services include operating employee dining centers, on-site catering, executive dining rooms, and other managed services.

　　Job Summary

　　Job Summary

　　"Recruiter customize based on specifications of the job."

　　Oversee the daily operation, coordination, execution, and support of the audiovisual systems and requirements of executive, educational, and routine meetings in a fast-paced, customer service focused conference center environment.

　　Key Responsibilities:

　　Oversees testing, maintenance, asset management, operation, and tear down of audiovisual (AV) and videoconference (VTC) equipment; (e.g., video data projection systems, computers, audio- and videoconference equipment, microphones, video cameras, audio systems, and operation of integrated AV systems).

　　Provides best effort assistance to fulfill any audiovisual technical requirements as assigned.

　　Provides a monthly report containing room usage data, open action items, equipment maintenance, and upcoming preventive maintenance schedules.

　　Maintains the process used to create trouble tickets, customer issue resolution logs, and asset management.

　　Executes all aspects of videoconference support including call set up, end user training, troubleshooting, and follow through on escalation of issues.

　　Provides consultation and education to all levels of end users on presentation technologies.

　　Troubleshoots audiovisual and videoconferencing related technology (various projectors, control systems, audio and videoconferencing).

　　Maintains conference room integrity.

　　Performs regular preventive maintenance checks (e.g., either report or address issues such as cable management issues, safety standards noncompliance, etc.).

　　Escalates housekeeping and technical issues outside of AV and conferencing technology and applications to appropriate department.

　　Maintains understanding of current and new presentation technology.

　　Preferred Qualifications:

　　High School diploma or equivalent a must

　　Three to five years audiovisual technology management experience

　　Three to five years AV and presentation technologies experience

　　Three to five years customer service experience

　　Thorough working knowledge of the operation and troubleshooting of AV and videoconferencing related technology

　　Strong customer service and communications skills required

　　Working knowledge of Microsoft Office (Word, Excel, Lync, PowerPoint, Outlook)

　　Ability to facilitate tasks with internal and external staff to assure meeting and event success

　　Understanding of normal business and office procedures

　　Experience working in a fast paced university/conference center environment

　　Self-motivated independent thinker

　　A CTS certification by InfoComm

　　Industry relevant training or technical courses a plus

　　Basic familiarity with commercial/institutional building design and construction, including understanding of typical building systems (i.e. HVAC, electrical, lighting, building controls, security, etc.)

　　Associates at Waveguide are offered many fantastic benefits.

　　Medical

　　Dental

　　Vision

　　Life Insurance/ AD

　　Disability Insurance

　　Retirement Plan

　　Paid Time Off

　　Holiday Time Off (varies by site/state)

　　Associate Shopping Program

　　Health and Wellness Programs

　　Discount Marketplace

　　Identity Theft Protection

　　Pet Insurance

　　Commuter Benefits

　　Employee Assistance Program

　　Flexible Spending Accounts (FSAs)

　　About Compass Group: Achieving leadership in the foodservice industry

　　Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

　　Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. *Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance).

　　Req ID: 1270333