Job Number 24006658

　　Job Category Sales & Marketing

　　Location Cervo Hotel Costa Smeralda Resort, Costa Smeralda, Porto Cervo, Italy, Italy

　　Schedule Full-Time

　　Located Remotely? N

　　Relocation? N

　　Position Type Non-Management

　　MULTI PROPERTY SALES COORDINATOR at Marriott International Costa Smeralda Hotels

　　(Hotel Cala di Volpe, Cervo Hotel)

　　Entry-level, seasonal position, reporting to the Director of Sales.

　　We are looking for an energetic, customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality. The ideal candidate has had a previous hôtellerie experience, is a willing team player, comfortable with computer systems and willing to accept assignments on as need basis, in order to promote teamwork.

　　Essential Functions

　　Assist in qualifying leads and sending group proposals

　　Entering booking in OPERA S&C, MARSHA and all Marriott Systems.

　　Completion of banquet event orders (BEO) and responding to client(s) either personally, or by directing to the appropriate salesperson(s)

　　Convert enquires; both directly with clients and working closely with the sales team

　　Ensure a prompt turnaround in responses to clients,

　　Manage and lead the enquiry process, to include liaison with both clients and hotels worldwide

　　Answer customer queries in a prompt and professional manner

　　Preparing and sending contracts to clients

　　Accountability for any sales reports

　　Solicit from and confirm with clients all information pertaining to the event they are planning and organize and distribute all information to departments through memos, banquet event orders and directives

　　Conduct client site inspections of the property

　　Coordinate with other departments within the hotel to ensure distribution of important information

　　Obtain and record group histories

　　Attend all sales meetings

　　Provide administrative duties as required by Director of Sales

　　Regular sales office reception coverage

　　Assist with preparation and follow-up of sales trips

　　Proactively look for new opportunities and cross-sell at all times

　　Track enquiries and revenues in line with the processes in place

　　Other duties as assigned

　　Educational and Professional Requirements

　　Completed undergraduate degree from an accredited University

　　Proactive, organized and customer service-oriented

　　Strong communication and interpersonal skills, excellent writing skills

　　Experience creating professional sales presentations

　　Ability to work effectively under pressure and handle multiple projects/deadlines

　　Excellent proficiency in PowerPoint, Microsoft Word and Excel is essential

　　Fluent in Italian, English and another language, preferably French or German

　　Excellent grooming standards

　　Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

　　When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.