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Mobile Device Management Specialist
Mobile Device Management Specialist-March 2024
Virtual
Mar 28, 2026
About Mobile Device Management Specialist

  MKS Instruments is a global provider of instruments, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes to improve process performance and productivity for our customers. Additional information can be found at www.mks.com (http://www.mksinst.com) .

  We are looking for a Mobile Device Management specialist to help with resolving incidents/tasks related to mobile devices, coordinating new hire provisioning orders, mobile device refreshes, and loaner devices.

  Key Responsibilities:• Responsible for the resolution of incidents/tasks related to mobile devices• Coordinate the new hire provisioning orders, mobile device refreshes and loaner devices.• Process Move/Add/Change/Disconnect (MACD) requests, plan changes and service support.• Create and maintain reports related to mobile devices in ServiceNow and the Verizon Wireless Business web portal.• Manage the Verizon Wireless Business account and assist in the resolution of any mobile devices with billing issues or questions.Qualifications:

  Bachelor's degree in IT or related field

  1+ years of Mobile Device Management experience

  Experience working with external vendors IE. cell phone carriers.

  Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.

  MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.

  MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected] .

  If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role

  Work, job, career.Similar words that can have very different meanings when you join the right company with outstanding people.And that company is MKS Instruments. Our vision is to enable the technologies that transform our world. Our people are the reason we continue to be one of the fastest-growing companies, - an innovation leader and trusted partner pushing the boundaries of possibility.

  Consider us if you are seeking a place to learn, grow and be a part of the next generation of technical expansion.

  So are we at MKS. Our collective curiosity drives us to be an innovation leader in many industries. Our products drive technology advancements across a wide range of applications such as 5G, augmented/virtual reality, autonomous vehicles, clean drinking water and space exploration. We are a team of collaborators who value fresh thinking and believe in mutual respect, constructive candor, diversity and inclusion. As a valued and trusted partner to our customers, we are continually pushing the boundaries of possibility. We believe in creating technology that transforms our world and are looking for like-minded individuals to join our team. If this is appealing to you, we want to meet you.

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