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Mobile Crisis Specialist
Mobile Crisis Specialist-January 2024
Philadelphia
Jan 27, 2026
About Mobile Crisis Specialist

  Reference #: 5001002195306Mobile Crisis Specialist3300 Henry Ave, Philadelphia, Pennsylvania 19129

  POSITION SUMMARY: As a member of the Children's Mobile Team the Mobile Crisis Worker (MCW) is responsible for responding to mental health crises upon dispatch from the Department Behavioral Health Intellectual Disabilities Service (DBHIDS). The MCW's function is to work with children, adolescents and their families to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process. The MCW will also coordinate the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCW will act as an advocate and represent the needs and rights of persons served with outside social service agencies, families, etc.DUTIES AND RESPONSIBILITIES:Provide an assessment and interventions in person and by telephone for adolescents, and children throughout region 2 of Philadelphia, wherever the crisis is occurringDevelop and implement a crisis stabilization planDevelop and secure appropriate services for individuals in crisis, including referrals to voluntary inpatient settings and applications for involuntary emergency examination and treatment under 302 of the Mental Health Procedures Act 143 of 1976. Provide linkages to community supports, supportive counseling, and substance abuse services and always reflect the possibility of recoveryComplete referrals for follow-up services by community mental health and other Assist in completion of application for entitlements.Complete Emergency Care Provider IntakeProvide all appropriate documentation set forth by Director including intakes, progress notes, medical charting, discharge plans, and individual assessmentsAdvocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, and DBHIDSInterface with families of persons served and other interested partiesMaintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent servicesIntervene in crisis situationsAttend scheduled staff team meetings and appropriate inservice training as directed by supervisorParticipate as a member of the interdisciplinary team; maintain complete and accurate clinical recordConduct fire drills and building inspections and provide the appropriate documentation for sameRemain on duty until relievedMaintain current certification/re-certification of CPR, First Aid and Medication Administration certificationProvide counseling, guidance, support, resources and encouragement to persons served to take responsibility for and actively participate in their own recoveryCollaborate with the team to promote a team culture in which each person's point of view, experiences, and preferences are recognized, understood, and respected, and in which the person' self-determination and decision making in treatment planning are maximized and supportedCross train as a case manager within the Children's Mobile Intervention ServicePerform cardiopulmonary resuscitation (CPR), and crisis intervention techniques using agency-trained protocolsPerform other duties as assignedIMMEDIATE SUPERVISOR: Clinical SupervisorDIRECT REPORTS: NoneCONTACTS:  Individuals served and their families and caregivers, staff, general public, funding source representatives, program evaluation personnel, related professional agencies/social service agencies, community mental health centers and hospitals, advocacy groups, county and state government representatives, employers and other stakeholdersEDUCATION/EXPERIENCE/SKILLS REQUIREMENTS: Bachelor 's degree in a human service field (Behavioral Health, Social Work, Psychology, Education, Criminal Justice)One (1) year behavioral healthcare experience in a child or adolescent settingKnowledge of drug and alcohol services available in the Philadelphia areaDemonstrated ability to work effectively as part of a teamMust be able to perform CPR and crisis intervention techniques using agency-trained protocolsMust possess excellent customer interaction, collaboration, presentation, and written and verbal communication skillsDemonstrated basic experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPointMust have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving recordPHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.3300 Henry Ave, Philadelphia, Pennsylvania 19129Full-timeNon-UnionBehavorial Health, Crisis

  Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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