Mid Willamette Valley Retail Region Manager

　　Retail Banking Group

　　Tigard,Oregon

　　Description

　　About Us:

　　Umpqua Bank is a publicly traded financial holdings company, headquartered in the Pacific Northwest with 6,000+ employees, which offers banking services to customers throughout the nation. It’s an especially exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

　　We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.

　　About the Role:

　　In this role, you will provide leadership to store managers and associates and is responsible for the overall performance of a group of stores including sales, service, operations, culture, and financial performance. Partner with associates to create and sustain strong teamwork and a memorable customer experience.

　　This role will be responsible for leading an emerging market and opening new branches.

　　Responsible for sales, service, operational, and financial performance for a group of stores in a region.

　　Implement sales and services practices that maximize profitability through the use of marketing and promotional programs.

　　Responsible for talent management which includes assessment of associate skills and creation of development plans designed to retain high talent.

　　Responsible for performance management including hiring, coaching, counseling and termination of associates.

　　Approvals of deviations to policy/procedure outside of the store manager’s authority.

　　Partner with store managers and associates to create and sustain strong teamwork and a unique and memorable customer experience.

　　Responsible for visiting stores on a regular basis.Review store performance on a regular basis and provide positive feedback.Provide mentoring, training and other resources to managers and associates.

　　Responsible for promoting community involvement.Takes an active role in community.Participates in business development opportunities.

　　Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

　　Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

　　Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

　　May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

　　Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

　　Takes personal initiative and is a positive example for others to emulate.

　　May perform other duties as assigned.

　　About You:

　　H.S. Diploma/GED

　　Bachelor's degree in business administration, Finance, or related field, or equivalent experience

　　More than 10 years of progressive responsibility within a financial organization required.

　　More than 10 years of supervisory and leadership experience or commensurate skills to manage and motivate associates required.

　　Advanced ability to manage, coach, motivate and develop others.Experience with managing managers is preferred.

　　Knowledge of retail banking policies, procedures, practices and documentation, loans, commercial loans, treasury products, and other products and services in the financial industry.

　　Extensive customer service skills both internally and externally, as well as problem solving skills.

　　Advanced level of interpersonal skills (written, verbal and listening) required.Must have proven communication, public relations, and motivation skills.

　　Ability to work effectively with individuals and groups across the bank.

　　Demonstrate strong community involvement (typically holds positions in community organizations).

　　Occasional travel.

　　Work Style:

　　Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Flex Office work style which is working in office from a designated company location three days weekly with flexibility to work remotely up to two days weekly.

　　Our Benefits:

　　We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $111,626.00 to $159,465.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

　　We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

　　Our Commitment to Diversity:

　　Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [email protected]

　　To Staffing and Recruiting Agencies:

　　Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.