Job Description Summary

　　JOB SUMMARY:

　　The Microbiology Lab Automation Application Specialist is responsible for the implementation of project deliverables related to BD Kiestra™ Lab Automation and microbiology products. Areas of work include, but are not limited to: pre-installation site planning, customer change management, support LIS connectivity, implementation support, and customer training. The LAAS will collaborate with the Lab Automation Project Manager, Sales, Service, and other members of the Clinical Solutions team to execute a comprehensive project plan.

　　This position is key to the success of the Lab Automation strategy and is required to drive a high level of coordination between the Sales, Projects/Applications, Service and Customer teams to ensure a smooth implementation at the customer site. The role focusses on bringing together the 3 areas of: Technical system implementation, Human Change management and Optimization of Lab Processes, in order to implement the Lab Automation and microbiology products.

　　Job Description

　　We are the makers of possible

　　BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

　　We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you'll be supported to learn, grow and become your best self. Become a maker of possible with us.

　　Primary Duties and Responsibilities:

　　LAAS responsibilities include, but are not limited to:

　　Configure Lab Automation products to work optimally with the lab work processesTrain end-users in usage of the Lab Automation productsProvide on-site support during validation and go-live project phaseExecution of several Change Management workshops to engage the product end-usersLead implementation of LIS connectivityParticipate in regular internal and external project team meetingsTransfer product ownership to customer teamProvide Second Level support for the Lab Automation instruments during product lifecycle

　　Additional responsibilities:

　　Leading of standalone instrumentation implementation projectsSupport the Project Managers in the development of project plans and project schedulesRegularly update the project team on the status of implementation tasksIdentify implementation risks and communicate these to the Project ManagerTroubleshoot and rectify minor Lab Automation product issuesAssist in training new BD associates in operation of the instruments

　　Minimum Qualifications:

　　Knowledge and Skills

　　Knowledge of the Microbiology laboratories processes and techniquesContinuous improvement skills (Lean/six sigma)Demonstrated leadership, motivational and organizational skills with a proven track record of accomplishments in cross-functional projects/teams/programsDemonstrated effective interpersonal skills; including effective internal and external communications and crisis/conflict resolution skillsConsistent professionalism in customer, cross-team/functional interactions with high concern for customer needs and expectationsExcellent Communication and Presentation SkillsWilling and able to travel up to 75%

　　Education and Experience

　　BS/BA Degree required, preferably in (Bio) Medical fieldExperience in hospital setting: supporting and troubleshooting Instrumentation and/or Laboratory Information Systems.Minimum 2 years' experience in Microbiology, Technical, Clinical Training or Education environmentTraining in "Train-the-Trainer" methods, instructional design / development, adult educational methods desirable

　　For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

　　Why Join Us?

　　A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day.

　　To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

　　To learn more about BD visit https://bd.com/careers

　　Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

　　PDN

　　Primary Work Location

　　USA MD - Sparks - 7 Loveton Circle

　　Additional Locations

　　Work Shift