The CSC ServiceWorks Story
We’re the leading provider of commercial laundry services, consumer services technology, and air-vending and EV solutions throughout the United States and Canada. Our Best-in-Class team of 2,500 dedicated professionals’ benefit from work that’s steady (but never boring), time to enjoy what matters, appreciation and rewards in return for hard work and accountability, and support in growing a fulfilling career.
Overview
Appliance Installation Manager Monday - Friday 7:30am - 5:00pm
Our ideal CSC Install Manager will be a goal oriented individual with a passion for team development, leadership and customer service. They will be well organized, detail oriented with a background in logistics, management, client communication, appliance installation or all the above. Responsible for your teams' developmental training, maintaining equipment, teams' superb customer service, scheduling deliveries and assist your team in Laundry Unit installs when needed. In addition, contributing to the delivery of optimal service by working hand-in-hand with our Talent Advisors for any positions under you as they come available. You will be provided a company vehicle & gas card, as you will be onsite Daily when staff arrives Monday - Friday in Houston, TX.
Position Duties:
Supervising & providing assistance in unloading delivery trucks, moving laundry appliances, removal of packaging materials, appliance installation
Complete customer commitments by managing team schedules for on-time service & responding promptly/compassionately to customer complaints
Establishing a consistent team of top tier talent, managing/training staff with client-focused service, initiating long/short term goals for your team and individually
Managing and reporting on budgets, keeping our warehouse stocked, and maintaining warehouse equipment with excellence and dependability.
At times, working hands-on in the field assisting and training your team, which may include maintenance, repairs, installations, and customer service.
Training your team to keep safety top of mind so we can stay injury free and compliant with government regulations and company safety policies.
Continuous effective emotional intelligence when working with staff or clients (i.e. Communication, sympathy, understanding)
Supporting growth and development within your team through mentorship, training, and exposure to other services and business functions.
Occasionally assisting in the interviewing process of new talent, their onboarding & training
Other duties as assigned by Branch Manager
Benefits & Perks
Work Life Balance!
75% Employer Contribution to Medical, Dental, and Vision insurance
Health Savings Account with Employer Contribution
Year-round Work & Paid Training
Company Paid Life, Short-term, and Long-term Disability Insurance
401k with generous Company Match
Paid Time Off (PTO) & Holiday Pay
Flexible Spending & Health Savings Account
Employee Discounts: Travel, Theme Parks, Home & Auto Insurance and more!
Education Reimbursement Program
Paid employee Referral program
What we’re looking for
Valid Driver's License
Ability to pass pre-employment Screening
Customer Service Oriented Strongly Preferred
Passion for Effective Leadership
Warehouse Experience
Inventory Control
Logistics Knowledge
Appliance Repair/Installations Background Highly Sought after
Relative experience in a leadership or supervisory role OR an equivalent combination of education, training, and experience.
Associate Degree or higher is preferred.
Lean Six Sigma
Strong communication and interpersonal skills that put people at ease and elicit action.
Visit our Careers Website at www.cscsw.com to learn more about our available opportunities and the benefits of working for CSC ServiceWorks.
CSC ServiceWorks is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status
EOE/AA/M/F/Vets/Disabled
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ID 2024-2448
Category Branch Operations
Position Type Regular Full-Time