At Thrivent, we are focused on a digital transformation that will deliver modern, innovative experiences for our clients, financial advisors, and employees. We are investing in data and technology, using DevOps practices, and building an engineering culture of empowered technical experts. Our technologists are involved in work that includes cloud native development, digital architecture and integration, automation, cloud data platforms, artificial intelligence, and machine learning as well as maximizing platforms such as Salesforce, AWS and Microsoft.

　　This manager accomplishes results primarily through management and/or experienced specialists who exercise significant latitude and independence. Provides strategic direction to our Hosting Platforms and Database Engineering teams. This leader will be responsible for establishing operating policies and procedures that affect departments and subordinate sections, disciplines and work units. This role will be responsible for interpreting company-wide policies and procedures, developing budgets, schedules, and department objectives and metrics derived from organizational objectives. They will collaborate and interact frequently with internal and external key stakeholders and senior-level business partners concerning projects, operational decisions, scheduling requirements, and/or contractual clarifications. Leads briefings and technical meetings to support IT objectives.

　　DUTIES & RESPONSIBILITIES:

　　Designing Solutions

　　Review technical solution design and architecture and provide guidance and direction.

　　Take part in system design and architecture conversations with the team to land approaches to deliver solutions.

　　Review technical solution and supports the execution of the solution

　　Developing Software

　　Has Developed software. Can read code and stays up to date on best practices.

　　Ensure Code reviews are completed - Problem solving and analytical skills

　　Learning and applying new techniques

　　Promotes and empowers sharing ideas, best practices, etc. They need to make space so teams can take time for these activities.

　　Anticipates and analyzes trends in technology and assesses the impact of emerging technologies on the business

　　Collaborating within team

　　Supports the team agile practices and learning events / trainings

　　Helps break down barriers for the team

　　Engages in sprint demos; Understands the desired and actual outcomes as well as the technology delivered by the team

　　Partner with Product Manager on Initiatives/ Features/ Epics and provides clarity on desired outcomes as well as technical expertise.

　　Collaborates with Product manager for strategies, operating plans, targets and measures for product groups

　　Creating a positive team environment where individuals have psychological safety and work collaboratively while understanding, respecting, challenging and appreciating each other’s ideas

　　Collaborating across teams

　　Supports and empowers teams to broker solutions across products

　　Understands how the product integrates with other products and ensures consistency in approach to work towards a common goal / outcome.

　　Builds strong working relationships with peers across teams

　　Proactively identifies cross team challenges and works to empower teams in solve collaboratively

　　Collaborating across the organization

　　Align your team with the priorities of the company and the technology organization for a given product area

　　Setting product/platform technology strategy

　　Participates in setting the product and platform technology vision, strategies, initiatives, roadmaps , objectives and alignments

　　Represents the business value of technology upgrades, etc. and influences prioritization in the product roadmap

　　Empowers the team to select the right tool and platforms for the given product area.

　　Defining Engineering standards/patterns

　　Collaborating with Engineers to ensure Engineering practices and be an advocate to bring the engineering disciplines.

　　Promoting engineering practices and continuous improvement such as develops and observability

　　Contributes to the creation of enterprise frameworks and patterns

　　DevOps

　　Define and supports the development Lifecyle processes

　　Supports the team and removes barriers to resolving production incidents/problems

　　DevOps continuously evaluated through observability, monitoring and alerting

　　Understands the health of technology products and promotes prioritization of work to maintain and continuously improve

　　Serve as an escalation point in product level support for ongoing maintenance and production issues

　　Selecting & Managing Technology Vendors

　　Be an advocate to the team to define criteria’s for selecting the right platform/technology

　　Guides the team to build consensus on an approach and driving a build vs buy decision with the team. In a buy decision, works with the team to decide on criteria and vendor selection.

　　Execute or manage the overall technology solutions, platforms for the product groups and associated vendor relationships.

　　Coaching Engineers

　　Holding regular 1:1s with team members and team meeting,

　　Provides constructive feedback, guidance and coaching to help engineers grow their skills and experience.

　　Provides career planning advice to engineers and creates development plans to help them achieve their career goals which leverages their skills and capabilities and provides them with learning opportunities.

　　Recruiting/building talent

　　Leads the process of selecting and engaging the right consulting partners

　　Planning in advance for future people needs for the product groups, collaborate with the other teams on the recruitment process

　　Recruits, develops, and sustains a high-performing team while promoting a culture of shared accountability, operational excellence, and partnership across the organization.

　　Models Thrivent’s leadership competencies – courage, collaboration, and commitment by demonstrating resiliency, working together to make the best decisions, and holding yourself and others accountable. ​

　　Supports and/or develops an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shapes and/or supports a culture that represents the Thrivent purpose, promise and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

　　Manage a team of direct and indirect staff

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　　QUALIFICATIONS & SKILLS:

　　Required:

　　Bachelor's degree in Computer Science or other technical field or equivalent work experience

　　8+ years of progressively responsible positions in Information Technology including 5+ years’ experience in IT discipline, e.g., customer relationship management, portfolio strategy and roadmap development.

　　3+ years of leadership experience in all aspects of a specific IT discipline, e.g. IT/LOB customer relationship management, portfolio strategy and/or demand management.

　　3+ years’ management/supervisory experience in specific IT functional area discipline, e.g. applications development or equivalent skills leading major technical projects with accountability for enforcing talent management needs and performance standards.

　　Demonstrated leadership and experience managing multidiscipline, high-performance work teams.

　　Strong competency in project management and execution of multiple or large projects.

　　Experience working with customers to develop solutions to complex business problems.

　　Proven ability to communicate effectively with internal/external stakeholders to support business initiatives.

　　Proven ability to function in an environment which requires flexibility, good judgment and intelligent decision making, often based on limited information and/or extreme conditions.

　　Ability to formulate, implement and evaluate plans, programs and procedures applicable to customer relationship and demand management.

　　Preferred:

　　MBA

　　Financial Services industry experience

　　Experience in IT planning and business relationship management

　　Experience working in a matrix management organization

　　Experience with product development and management

　　Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex , gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state , or federal law. This policy applies to all employees and job applicants.

　　Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation , please let us know by sending an email to [email protected] or call 800-847-4836 and request Human Resources.

　　At Thrivent, we believe money is a tool, not a goal. Driven by a higher purpose at our core, we are committed to providing financial advice, investments, insurance, banking and generosity programs to help people make the most of all they’ve been given. At our heart, we are a membership-owned fraternal organization, as well as a holistic financial services organization, dedicated to serving the unique needs of our customers. We focus on their goals and priorities, guiding them toward financial choices that will help them live the life they want today—and tomorrow.

　　For over 100 years, Thrivent has been helping people build their financial futures and live more generous lives. Today, it’s a Fortune 500 company that offers a full range of expert financial solutions, serving more than 2 million customers, as well as the communities in which they live and work.

　　Thrivent fosters a diverse workforce to serve our diverse clientele, reflecting a wide range of backgrounds and experiences. If you’re intrigued about our work and the possibility of becoming part of it, we invite you to visit Thrivent.com to learn more. You won’t just build a career; you’ll be part of an organization focused on growing, innovating, and serving.