About the Role

　　The Earner & Marketplace Ops role is a strategic position dedicated to optimize processes for the Delivery Business in one of the Territories in Mexico, focusing on optimizing the marketplace operations in one territory in Mexico with a hyper-local focus and specific initiatives to improve Earners' experience. This person is going to be accountable for the operations of several cities in Mexico, in one of the fastest growing businesses and regions in the world.

　　What you'll do

　　Analyze Data - You will ensure you are crafting, collecting, and incorporating as much data about operations as possible to supervise performance and find opportunities to improve. You, with help from colleagues, will build the analytical frameworks and operational models to enable constant improvement of our Marketplace.Create & Optimize Process - We need to build and constantly optimize our own marketplace processes to ensure that we are striving for an outstanding operation and economics. You'll be working closely with the operational teams to improve both Earner, user and Merchants experience.Grow the business - As a key member of the Operations team you have to be constantly seeking solutions for your Region. Your processes and projects will directly contribute to the business' growth.

　　What you'll need

　　English and Spanish professional proficiencyExperience working in growing operations.Critical thinking and analytical rigour, as you will be dealing with data (reports, experiments, pricing models) and scaling processes.Experience with data-based decision-making - exercising good judgement in ambiguous circumstances, and optimally communicating across a diverse team.Strong Excel skills. Comfortable learning and using new software tools (e.g SQL)Previous experiences that prove your sense of ownership, a getting-things-done approach, and the ability to go from high-level business strategy to tactical execution several times during a regular week.Experience in business consulting, investment banking or other hyper-growth startups is helpful!We would love if you have SQL Proficiency or other database experience!

　　We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

　　Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

　　*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].