At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

Program Duration: 9/09/2024- 8/15/2025

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

In 2021, Ohio ranked seventh in the nation in drug overdose deaths. Mercy Health and AmeriCorps have partnered to build MERCY SERVES , a diverse, energetic, volunteer corps providing compassionate, patient-centered support in Mercy Health Emergency Departments across Southwest Ohio. Day-to-day, Mercy Serves members work alongside nurses, providers, social workers, and coordinate with community organizations to improve patients’ access to culturally competent care, treatment, and community resources. Mercy Serves members provide patient education, substance use risk screening, social determinants of health screening, emotional support, and referrals to treatment and social services for Emergency Department patients.

MERCY SERVES IS RECRUITING A CLASS OF 6 MEMBERS TO SERVE A FULL-TIME, 11-MONTH SERVICE TERM IN MERCY HEALTH EMERGENCY DEPARTMENTS IN GREATER CINCINNATI.

The Mercy Serves Member will:

Conduct screenings for substance use disorder and social determinants of health such as financial stability, food security, and housing.

Provide education and referrals to community-based resources and treatment for patients at risk of substance use disorder utilizing the SBIRT (Screening, Brief Intervention, and Referral to Treatment) model.

Provide linkages to healthcare and social service resources.

Follow up with patients to continue providing support and reducing barriers to care after discharge.

Collect data from patient encounters; maintain appropriate, accurate databases necessary for reporting and compliance activities; and provide pertinent reporting as needed.

Assist the Advance Care Planning (ACP) team with patient messages, chart reviews and referrals to ACP specialists.

Attend personal and professional development sessions, including team retreats, conferences, networking meetings, and expert talks.

Participate in mandatory Mercy Serves team meetings and AmeriCorps meetings and conferences to learn and share member experience and program successes.

Maintain comprehensive and accurate documentation of AmeriCorps service experience including number of hours served, training received, etc.

Maintain internal and external contacts, including community-based organizations, to support diverse patient needs.

Organize and participate in volunteer and civic engagement opportunities and represent the service-oriented values of the Mercy Health ministry, Community Health team, and the Mercy Serves program.

Other duties as assigned, including specialized projects based on site needs and community outreach activities.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/ADD

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]