Description

　　CoVantage Credit Union is seeking a full-time Member Solutions Repossession Specialist to help us in providing members experiencing financial challenges with the highest degree of courtesy and professionalism. This team member will be responsible for maintaining an acceptable level of consumer and commercial loan delinquencies, minimizing loan losses and collection expenses, and overseeing repossession efforts.

　　As a CoVantage team member, you’ll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

　　Job duties

　　Manages the repossession dashboard and ensures repossessions are in proper compliance and there is proper communication with vendors.

　　Maintains a computer organized queue system for contacting, working with, and collecting payments from members who caused a loss to the credit union.

　　Keeps a record of each collection attempt that is made.

　　Makes every effort to work with members who are having financial difficulties at all times striving to arrive at satisfactory payment arrangements.

　　Partner with internal and external legal counsel for issuing legal notices as needed

　　Ensures that proper month end reporting for delinquency, repossession/collateral liquidation, and OREO is completed on time

　　Serves members with empathy and respect, and maintains a high level of confidentiality

　　Qualifications

　　Minimum of two years' experience in collections, repossession, insurance, or related capacity

　　Have a naturally positive attitude and the ability to listen through a situation

　　Have excellent communication skills with the ability to persuade or influence people

　　Have strong problem solving skills to overcome member obstacles

　　Are results focused with strong time management and organization skills to effectively handle multiple responsibilities

　　Working knowledge of Microsoft Office and Windows programs

　　Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

　　The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)