Job Summary:

　　Responsibilities:

　　We're seeking a Member Services Representative to join our team! As our new Member Services Representative you will:

　　Assist and respond to customer issues and inquiries

　　Create awareness of the Center through community outreach and connectivity

　　Grow profit centers through promotion of club services to new and prospective members

　　Deliver an exceptional customer service experience for club members

　　Sustain and support membership retention through member engagement

　　Provide personalized site tours for potential members

　　Perform other tasks as assigned

　　The Ideal Candidate will have:

　　At least one year of experience in a customer service based role

　　A dynamic personality: enthusiastic, energetic, friendly & personable

　　The ability to multi-task; goal-oriented and self-directed

　　The ability to connect with, inspire and motivate others with strong listening and interpersonal skills

　　Excellent verbal and written communication skills

　　Professionalism: polished appearance and phone manner

　　Flexibility: able to work evenings, weekends and holidays

　　Physical Requirements:

　　Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday.

　　Frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily.

　　Who We Are:

　　An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world’s stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.

　　Simply put, we are a coaching company that “gets you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

　　While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals.

　　We are an equal opportunity employer

　　EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

　　Learn more here:

　　EEO is the Law (http://cdn2.hubspot.net/hubfs/211432/EEO_is_the_Law.pdf)

　　EEO is the Law Supplement