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Member Service Representative
Member Service Representative-December 2024
Lakewood
Dec 9, 2025
About Member Service Representative

  Job DetailsLevelEntryJob LocationLakewoodWA - Lakewood, WAPosition TypeFull TimeEducation LevelHigh School Diploma or equivalent. Salary Range$20.00 - $25.00 HourlyTravel PercentageNoneJob ShiftMonday - Friday, 1/2 Day Saturday'sJob CategoryFinanceDescriptionSound is looking forA Member Service Representative (Teller) for our Choose an item. location. If you have experience providing great customer service, strong cash handling skills, and are looking to begin a rewarding career, you may be a perfect fit for Sound Credit Union! You will get to play an integral part in making your branch successful and an opportunity to grow your career in the financial industry.At Sound you will experienceOur purpose which is to stand with you through all waves of life. Every day, our employees help us to live this purpose. We believe in empowering our employees to do the right thing.A diverse workforce with an inclusive and supportive environment.Besides competitive pay, we offer career growth, and we hold a benefits package that's consistent with our purpose, personalities, and values.Teams that are living out the credit union philosophy of people helping people.Fellow employees who are dependable, genuine, inclusive, and resourceful.Leaders of Sound Credit Union who embrace our Brand Purpose. At Sound, we recognize our actions strongly impact our Brand-led culture. Therefore, we commit to consistently serve as Brand Advocates by modeling desired behaviors to inspire others through being Supportive, Open, Unified, iNclusive, and by Doing the right thing.As a Member Service Representative you willWork with members to complete transactions (i.e. deposits, withdrawals, loan payments, and transfers) including cash handling.Help advise members on products and services that may be beneficial to their current financial situation.Count, receive, and distribute cash.In this role, you will get to provide guidance and help to our members meet their financial goals. The team is a fun supportive group, and your manager promotes growth within the team by providing hands-on coaching and training. If you enjoy a fast paced and learning environment, then this position will be a great fit for you.QualificationsOur ideal candidate will bring to the team1 year of customer service experienceSales and cash handling experience preferredHigh School Diploma or equivalentThis position requires physical, in-person, face-to-face interaction.Employer sponsorship to secure or maintain employment authorization not available.In addition:Must be bondableEmployer sponsorship to secure or maintain employment authorization not availableAs a team member of Sound, you will receiveThese benefits in support of a true work/life balance:Full medical, dental, vision, and disability for the employee [yourself] with premiums paid by Sound401(k) with 4% match - Plus discretionary profit share of up to 5% of annual salaryEmployee assistance program for wellness counselingFree and/or discounted banking services with SoundThree weeks Paid Time Off (PTO) accrued annually10 paid federal holidays every yearGym/lifestyle reimbursementEmployee bonus programTuition assistanceORCA passIncentives available for multilingual speakersYour compensation:At Sound Credit Union we believe in paying our employees a fair and living wage. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to their role. This strategy promotes a talented and empowering work environment that we hope you w

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