JOB REQUIREMENTS: Job Details Job Location Neenah, WI-Bell St. - Neenah,WI Position Type Full Time Description Joining the team at Verve, aCredit Union, means being part of an environment that encourages you tofreely express your authentic self, where your unique qualities andstrengths are celebrated. With the empowerment to challenge the statusquo, you\'ll lead from your position to make a difference. As a MemberExperience Manager, you will be entrusted with leading the day-to-dayoperations of the branch, ensuring that a positive experience isconsistently delivered. You will be instrumental in building andpreserving a culture that prioritizes solutions, drives innovation andembraces continuous improvement. POSITION SUMMARY Responsible forleading the day-to-day activities of the branch. Responsible fordirecting operational soundness and referral efforts of the front line.Primary individual responsible for leading and managing the Verveexperience in the branch. POSITION RESPONSIBILITIES Branch LeadershipLead and supervise the branch service team to achieve established goals.Build a cohesive and effective team through coaching and developing teammembers in a motivating environment. Ensure that a positive memberexperience is consistently delivered. Lead day-to-day branch operationsthrough effective decision making based on policies and procedures.Build effective relationships in the branch using emotional intelligenceand critical thinking skills. Maintain control over audit procedures toensure compliance with controls. If weaknesses are identified, reportthem to leadership. Maintain subject matter expert status of Verve\'sproducts and services to serve the branch team and members. Foster andmaintain an atmosphere of solutions, innovation, and continuousimprovement. Share ownership with the Senior Area Manager on branchperformance. Actively contribute to the success of the Credit Union byworking positively with teammates and supporting achievement oforganizational goals. Support and maintain a cross-selling environmentwithin the branch. Responsible for scheduling branch service teammembers. Will function in a Member Advocate role, especially times ofpeak scheduling, absences or staffing shortages. Maintain ongoingcommunication with leadership by informing them of all pertinentproblems, irregularities, new developments, and changes. Offerimprovement suggestions or any other changes. Demonstrate the CreditUnion\'s philosophy and culture in all interactions with members,prospective members, and team member. Additional duties as assigned.Qualifications EDUCATION AND EXPERIENCE Associates Degree (A.A.) orequivalent from a two-year college or... For full info followapplication link. All qualified applicants will receive considerationfor employment without regard to race, color, religion, gender, nationalorigin, age, sexual orientation, gender identity, disability or veteranstatus ***** APPLICATION INSTRUCTIONS: Apply Online:ipc.us/t/ECB18528CB254209