JOB REQUIREMENTS: Part-Time Member Account Representative - Somerset -DF1795 DESCRIPTION/RESPONSIBILITIES: Hourly Wage: \$18.72 - \$20.96(candidates with significant related experience may be higher) Thiscareer opportunity is eligible for a \$1,000 hiring bonus! Description:This position involves the ability to accurately process Membertransactions as requested. Open new accounts, process consumer loansapplications, and provide basic financial counseling for Members.Responsible for actively building relationships by meeting and exceedingthe needs of our Members with Royal\'s products and services.Responsible for demonstrating electronic services, and resolving Memberinquiries or issues in an efficient, accurate and friendly manner.Assist with the mentoring and training of team members. Support NPS (NetPromoter Score) initiatives in the office by providing exceptionalservice, guided by Royal\'s Core Values, creating loyal Members.Benefits: This position is benefits eligible. Royal\'s benefits includemedical, dental and vision insurance options, paid vacation, 401k withmatch, tuition reimbursement, student loan repayment assistance, childcare assistance and more. Work Schedule: Part-time, workingapproximately 24 hours per week. Variable hours between 7:45am - 5:45pmMonday through Friday and every other Saturday from 8:45am 12:15pm.***Prior to starting normal schedule, candidate must attend Full-Timetraining from 9:00am - 4:30pm Monday - Friday for 3 weeks at ourCorporate Center in Eau Claire, WI. Mileage reimbursement and/or hotelaccommodations provided. Equal OpportunityEmployer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity ***** OTHEREXPERIENCE AND QUALIFICATIONS: Required Experience: * Previous customerservice experience. * Experience working in financial services with astrong knowledge of deposit and consumer loan products. * Knowledge ofmodern office procedures and methods including telephone communications,office systems and record keeping * Strong sense of customer service *Strong interviewing and listening skills * Ability to learn, retain andrecall information very quickly * Work productively in a teamenvironment with high levels of interruption * Must be compassionateand truly enjoy assisting people with problems and finding solutions totheir needs * Ability to produce accurate and high-quality materials,data entry and transactions * Proficient in Microsoft Office Productsand have basic computer skills using various software packages * Basicskills using smartphones/tablets and the ability to demonstrate use ofcurrent technology * Communicate and live Royal Credit Union\'s corepurpose, values and organizational culture daily Preferred Experience:* Experience working in financial services which includes new accounts,loans and loan processing, or equivalent loan related experience. *Cash handling experience. * Associate degree in Business related field.***** APPLICATION INSTRUCTIONS: Apply Online:https://ars2.equest.com/?response_id=1786e195f39c6ee8d29d35486a9479fcOther: Applicants ONLY to apply via URL link provided!