JOB REQUIREMENTS: Member Account Representative - DF1779DESCRIPTION/RESPONSIBILITIES: Hourly Wage: \$16.41-\$18.37 (candidateswith significant related experience may be higher) Team Member Benefits:Royal is proud to take care of our team members and their families! Inaddition to our comprehensive medical, dental, and vision insuranceplans, Royal offers a 5% 401k employer match, paid family and sickleave, vacation and sick time accruals, childcare reimbursement, tuitionand student loan debt assistance, pet insurance, and much more! WorkSchedule: Working approximately 40 hours per week. Variable hoursbetween 10am - 6pm Monday through Friday, including a Saturday rotiationbetween 10am - 2pm. ***Prior to starting normal schedule, candidatemust attend full time training from 9:00am - 4:30pm Monday - Friday for3 weeks at our Corporate Center in Eau Claire, WI. Lodging and/ortransportation reimbursement provided, dependent on distance.Description: A Member Account Representative is responsible for promptlywelcoming Members and others to the office. Accurately process Membertransactions as requested. Open new accounts, process consumer loansapplications, and provide basic financial counseling for Members.Responsible for actively building relationships by meeting and exceedingthe needs of our Members with Royal\'s products and services.Responsible for demonstrating electronic services, and resolving Memberinquiries or issues in an efficient, accurate and friendly manner.Assist with the mentoring and training of team members. Support NPS (NetPromoter Score) initiatives in the office by providing exceptionalservice, guided by Royal\'s Core Values, creating loyal Members. EqualOpportunity Employer-minorities/females/veterans/individuals withdisabilities/sexual orientation/gender identity ***** OTHEREXPERIENCE AND QUALIFICATIONS: Required Education/Experience/Skills: *Previous customer service experience * Knowledge of financial services* Excellent time management skills * Strong listenting andinterviewing skills * Ability to coordinate multiple and changingpriorities * Abililty to work productively in an environment with highlevels of interruption * Ability to pay meticulous attention to detail* Ability to communicate and live RCU\'s core purpose and values, thesedefine and drive our organizational culture PreferredEducation/Experience/Skills: * Experience working in financial serviceswhich includes new accounts, loans and loan processing, or equivalentloan related experience * Cash handling experience * Associate degreein Business related field ***** APPLICATION INSTRUCTIONS: ApplyOnline:https://ars2.equest.com/?response_id=c276b19e6f2d5f9079bca89e0c631b91Other: Applicants ONLY to apply via URL link provided!