Primary City/State:

　　Phoenix, Arizona

　　Department Name:

　　Medical Staff Svcs-Hosp

　　Work Shift:

　　Day

　　Job Category:

　　Clinical Support

　　You have a place in the health care industry. If you're looking to leverage your abilities to make a real difference - and real change in the health care industry - you belong at Banner Health. Apply today.

　　Medical Staff professionals are the gatekeepers of patient safety. The day to day responsibilities will be related to the credentialing of providers at this hospital and hospital clinics. There are specific departments which this coordinator will be responsible for and within those departments we support the department meeting, the reappointment credentialing process, FPPE, and other monitoring and tracking.

　　Location: Banner Estrella Medical Center 9201 W Thomas Rd, Phoenix, AZ 85037

　　Hours: 8-4:30 M-F

　　Banner Estrella Medical Center is a 317-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the \"ten most innovative hospitals in the country\" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy.

　　POSITION SUMMARY

　　This position provides highly skilled support via liaison representation to committees, medical staff departments, physicians, and other hospital personnel under moderate supervision.

　　CORE FUNCTIONS

　　1. Coordinates all aspects of assigned medical staff committees including compiling agenda material, accurately documenting minutes, compiling follow-up memos and letters, researching and preparing information for chairs, and providing professional assistance to various chairmen regarding privileging, credentialing, reappointment, and medical staff rules and regulations as outlined in the medical staff bylaws.

　　2. In consultation with the director, provides administrative support for hearing committees. Serves as a resource for medical staff members regarding medical staff bylaws, rules and regulations, hospital and medical staff policies, regulatory requirements and parliamentary procedure. Assists in drafting correspondence ensuring compliance with established bylaws, rules and regulations. May coordinate GME and/or CME functions and processes.

　　3. Under direction, liaises between medical staff and administration, communicating sensitive and confidential issues including peer review. Interacts directly with a variety of internal and external customers. Uses judgment and discretion to maintain peer review protection to hospital and medical staff.

　　4. Understands and maintains an accurate, secure and updated database of physician and allied health information to query on basic demographic profiles including but not limited to staff privileges and status for other hospital departments and facilities requiring this information. Uses various internal databases to gather and analyze physician and allied health data used in the reappointment, peer review and quality improvement processes of the medical staff and board of directors.

　　5. Coordinates processing of all aspects of physician and allied health credentialing and reappointment processes within appropriate timeframes ensuring the quality of the practitioners providing patient care. Assures the completeness and accurateness of the credentialing process. Requests additional information from external medical if necessary. May obtain and log expired credentials on a monthly basis according to rules and policies. Monitors the progress of physicians through the supervision period, assisting department chairs with the appropriate procedures, forms and time limits.

　　6. Collects and compiles data for physician and allied health quality profiles to analyze practice patterns using data to determine performance. This includes working with senior staff, department chairmen, quality staff, and other hospital staff to identify sources of data and methods of presenting and analyzing data.

　　7. Manages the preparation, distribution and maintenance of the physician emergency department call schedules.

　　8. Requires high degree of confidentiality and critical decision making. Requires moderate direction and guidance. Has complex relationships with members of the administrative staff of the hospital, members of the medical and affiliated staff, medical staff officers, medical staff department chairs, section chiefs, physician and other professional applicants, attorneys, medical staff professionals at other facilities, state licensing bodies, other departmental personnel and patients. All require courtesy, tact, patience, cooperation and confidentiality.

　　MINIMUM QUALIFICATIONS

　　Must possess strong knowledge of medical office administration as normally obtained through 1-2 years experience in a healthcare, paralegal, managed care or credentialing. Requires knowledge of medical terminology and professional physician interface. Requires experience interacting with physicians in highly sensitive situations. Must possess strong verbal and written communication skills. Requires astute judgment in human relations skills to interface and communicate in an articulate manner with medical staff, administrators, legal counsel and hospital personnel. Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

　　Requires the ability to work with common office software and equipment.

　　PREFERRED QUALIFICATIONS

　　Two years of college education is preferred. National Certification as a Medical Staff Services Professional is preferred. Knowledge of medical staff computer software programs is desirable.

　　Additional related education and/or experience preferred.

　　EOE/Female/Minority/Disability/Veterans

　　Our organization supports a drug-free work environment.

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