Description:

　　Act as a liaison to the patient/customer in obtaining physician referrals and scheduling appointments through primarily inbound calls.

　　Identify additional opportunities to serve patient and/or family members with additional referrals/appointments during interactions.

　　Support marketing campaigns through inbound patient calls which may include scheduling appointments with provider, for screenings, education or other promotions.

　　Liaison to patients and family members to document, respond, escalate or resolve inquiries and/or complaints.

　　Interact with patient/customers to determine needs, schedule or cancel appointments, or refer to correct staff/provider.

　　Document appropriately in electronic medical record and other engagement center software.

　　Support team with daily workloads, as required.

　　Hours:

　　8:00am-5:00pm Mon-Fri

　　customer service, health care

　　Additional Skills & Qualifications:

　　2+ Years of medical scheduling, patient access or medical receptionist experience

　　EMR experience (Epic ideally)

　　Able to work in St. John, IN

　　About TEKsystems:

　　We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

　　The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

　　We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.