Description

We are looking for a Medical Front Desk associate to join our healthcare team in the East Hartford, Connecticut area. This role is centered around providing administrative support in a medical setting. If you love being the first point of contact and are passionate about providing exceptional customer service do not hesitate to apply. You will play a key role in managing patient influx, appointment bookings, and general administrative duties.

Responsibilities:

• Handle incoming phone calls professionally and efficiently.

• Welcome patients and visitors, ensuring a positive first impression.

• Coordinate patient appointments, including scheduling, rescheduling, and canceling.

• Verify patient insurance details, ensuring accuracy and completeness.

• Collect co-payments and process transactions accurately.

• Assist clients in completing necessary paperwork efficiently and accurately.

• Maintain a clean and organized reception area to enhance patient experience.

• Facilitate effective communication with team members or onsite providers as required.

• Perform other administrative duties as assigned.

• Utilize Electronic Medical Records (EMR) system for managing and updating patient records.

Requirements

• Possess experience in a Medical Office setting

• Capable of performing Receptionist Duties efficiently and effectively

• Familiarity with EMR - Electronic Medical Records is required

• Excellent communication and interpersonal skills

• Ability to maintain patient confidentiality in accordance with HIPAA guidelines

• Proficient in managing multiple tasks and prioritizing work

• Detail-oriented with strong organizational skills

• Ability to work well in a team-oriented environment

• High school diploma or equivalent is required

• Experience with Microsoft Office Suite (Word, Excel, Outlook)

• Ability to handle stressful situations and remain calm under pressure

• Strong customer service skills and ability to interact politely with patients

• Willingness to work flexible hours, including evenings and weekends if required

• Ability to learn new systems and adapt to changes in procedures

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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