CCI Health Services’ mission is to deliver high quality, accessible care to our community members, leading the way to a more equitable health care system for everyone.

　　POSITION SUMMARY-

　　We are seeking a dedicated and compassionate Family Medicine Provider to join the Refugee Health Assessment (RHA) Program at CCI Health Services. As the RHA Medical Director, you will play a pivotal role in delivering comprehensive, high-quality, patient-centered, medical examinations to refugees and asylees of all ages entering Maryland. In addition, the RHA Medical Director will supervise the entire RHA Program team including medical providers, RNs, CHWs, BH providers, MAs and administrative staff. The position encompasses a range of responsibilities aimed at meeting the federal and state requirements for this program by addressing the unique healthcare needs of this population.

　　KEY FUNCTIONS & RESPONSIBILITIES: 

　　Administrative Responsibilities (0.4-0.5 FTE):

　　Provide clinical strategic leadership for the Refugee Health Assessment Program to ensure the delivery of high-quality, culturally competent care.

　　Maintain and develop clinical operations and staff schedules for all clinicians and clinical support staff within the RHA Program.

　　Collaborate with internal and external key stakeholders to develop and implement program policies, protocols, and procedures in alignment with state regulations, best practices, and CCI standards of care as well as workflows and standing orders.

　　Lead and mentor a multidisciplinary healthcare team, fostering positive and collaborative work.

　　Work with the RHA Program Manager to ensure accurate documentation of RHA program administrative requirements including accurate timesheets as well as provider templates to ensure appropriate access for appointments.

　　Oversee and monitor the accessibility and quality of care being provided by the RHA provider teams being sure that they are meeting both state and federal requirements.

　　Stay up to date with the latest advancements, best practices, and clinical guidelines in refugee health and integrate them into clinical practice.

　　May instruct medical students and/or residents in procedures, diagnoses, and treatment plans for refugee health.

　　Design and implement quality assurance and quality improvement work plans.

　　Perform quarterly chart audits and annual performance evaluations for RHA team members.

　　Monitor utilization including no-show rates, late cancels, and third-next available appointments.

　　May provide supervision for Physician Assistants and provide consultation to other providers at CCI.

　　Clinical Responsibilities (0.4-.5 FTE):

　　Provide high-quality, patient-centered primary care services to refugees and asylees of all ages, in the form of comprehensive medical examinations that screen for a wide range of infectious diseases and non-communicable diseases for each patient.

　　Collaborate with your multidisciplinary team of healthcare professionals to develop comprehensive care plans, ensuring continuity of care and appropriate referrals to specialists and primary care providers following the RHA visits are complete.

　　Educate and counsel patients and their families on preventive care, lifestyle modifications, and disease management strategies, tailored to their individual needs and circumstances.

　　Participate in quality improvement initiatives, including regular chart audits, patient satisfaction surveys, and compliance with relevant healthcare regulations and standards, along with state-based requirements for data collection and reporting.

　　Actively contribute to a culturally diverse and inclusive work environment by fostering respect, understanding, and sensitivity towards patients and colleagues.

　　Complete all required documentation and lab review within CCI’s electronic health record within 48 hours of the patient visit.

　　Other duties or responsibilities as assigned by the Chief Medical Officer or designee.

　　MINIMUM QUALIFICATIONS

　　Medical Degree (MD or DO) from an accredited medical school.

　　Board certification in Family Medicine or Med/Peds.

　　Valid and unrestricted medical license in the state of Maryland (CDS and DEA licenses)

　　Current BLS certifications.

　　Demonstrated 3+ years of clinical leadership experience.

　　Excellent communication skills, including the ability to explain medical concepts and treatment options to patients in a clear and compassionate manner.

　　Strong commitment to cultural humility, diversity, inclusion and belonging.

　　Ability to work collaboratively in a multidisciplinary team and contribute to a positive work environment.

　　Knowledge of the structure of Federally Qualified Health Centers, a plus.

　　Experience with electronic medical records required.

　　Fluency in English is required; fluency in additional languages (i.e. Pashtu, Dari, Spanish, Haitian-Creole) is a plus.

　　WHY WORK AT CCI?

　　Extensive benefits plan

　　Generous PTO Plan

　　403B Retirement Plan + Employer match up to 4%

　　Tuition Reimbursement

　　Continuing education assistance; can be used toward obtaining certifications, renewal of certifications, or possible conference attendance.

　　Our providers are insured for malpractice under the Federal Tort Claims Act.

　　We are an approved FQHC for the NHSC loan repayment program (with an HRSA score of 19).**NHSC Student Loan Repayment Program recognizes CCI Health Services as an approved FQHC participant. Learn more: National Health Service Corps Students to Service Loan Repayment Program Application and Program Guidance (hrsa.gov) (https://nhsc.hrsa.gov/sites/default/files/nhsc/loan-repayment/students-to-service-guidance.pdf)

　　* CCI Health Services is an Equal Opportunity Employer *

　　Founded in 1972, CCI Health Services is a diverse and inclusive workplace grounded in community. Located in the Washington, DC Metro Area, each year CCI cares for more than 60,000 individuals in Montgomery and Prince George’s Counties. As a non-profit, CCI is committed to improving health equity through the provision of affordable primary care for all, across all stages of life. Visit ccicares.org for more information.

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