Description

　　We are seeking a dedicated and detail-oriented Medical Customer Service Representative to join our team on a contract basis. The successful Medical Customer Service Representative will be responsible for providing exceptional customer service to patients, healthcare providers, and other stakeholders.

　　Responsibilities:

　　Answering incoming calls and assisting customers with inquiries related to medical services.

　　Verifying patient information and updating records accurately.

　　Scheduling appointments and coordinating with healthcare professionals.

　　Handling billing and insurance-related queries.

　　Providing information about medical procedures, services, and general inquiries.

　　Resolving customer issues and ensuring a positive customer experience.

　　Qualifications:

　　High school diploma or equivalent; additional education in healthcare administration is a plus.

　　Previous experience in a medical office or healthcare customer service role is highly desirable.

　　Familiarity with insurance processes and billing procedures.

　　Excellent organizational and multitasking abilities.

　　Requirements

　　Requirements:

　　Proven experience in customer service, preferably in a healthcare setting.

　　Strong communication and interpersonal skills.

　　Knowledge of medical terminology and procedures.

　　Ability to handle sensitive information with confidentiality.

　　Proficiency in using customer service software and databases.

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .