Summary:

　　Make a positive difference in others’ lives at a job where you can say you truly love what you do!

　　180 Medical has once again been voted one the Best Places to Work in our home state.

　　Our employees enjoy:

　　• Competitive pay plus incentives, gift cards, etc.

　　• Eligible to promote after 6 months

　　• Amazing, people-first culture!

　　Position's Purpose:

　　Complete monthly calls to customers to confirm supply order needs. Ensure compliance with insurance guidelines. Maintain rapport with existing patient base. Provide client service support to the Account Management department. Collect medical documentation and other administrative duties as needed for patients of 180 Medical.

　　Are you curious why we have this department? Find out here (https://www.youtube.com/watch?v=TpOkSHmvH20) !

　　Job Duties:

　　Coordinate, follow-up on Medicare patients; ensure shipments don’t go out without a confirmation

　　Call and confirm Medicare orders with customers through call system and via email

　　Assist with other special projects to support company as needed

　　Handle incoming phone calls from clients regarding orders & customer service issues

　　Request Medicare documentation on Medicare clients

　　Make entries as appropriate in internal database; place and/or change orders in system.

　　Complete Annual and Quarterly compliance office checklist.

　　Assist auditors by answering questions, providing information and office tour when requested.

　　Keep local office and warehouse/inventory professional and neat

　　Responsible mail distribution and review

　　Handle incoming calls to the local phone number, to include voicemail.

　　Track local inventory.

　　Service walk-in customers with supply needs

　　Are you interested in hearing more about the role? Click here (https://www.180medical.com/blog/confirmations-employee-spotlight-elise/) !

　　Qualifications and Requirements:

　　High School diploma required

　　Possess medical administrative skills

　　Good communication skills with professionals in clinics and hospitals

　　Ability to reason, problem solve, and think outside the box

　　Effectively multi-task, adapt to changing priorities;

　　Proficient in Microsoft Office programs

　　Strong attention to detail, and organizational skills required.

　　Flexible and adaptable to changes in environment and industry

　　Reliable/dependable team player; work well with others

　　Beware of scams online or from individuals claiming to represent Convatec

　　A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

　　If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected] .

　　Equal opportunities

　　Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

　　Notice to Agency and Search Firm Representatives

　　Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

　　Already a Convatec employee?

　　If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!