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Medical Assistant Associate
Medical Assistant Associate-March 2024
Ann Arbor
Mar 28, 2026
About Medical Assistant Associate

  Medical Assistant Associate

  Extended Site Maintenance

  We are performing updates and maintenance to our applicant experience. As a result, the site will be unavailable Saturday, January 27th at 9pm EST through Sunday, January 28th at 7:30am EST. During this outage period, applications for job postings can not be submitted.

  Apply Now

  How to Apply

  A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

  Summary

  Under the direction of the Registered Nurse (RN), the Psychiatric Emergency Services (PES) Medical Assistant Associate will perform basic patient care and specific duties which promote clinical care, safety, and comfort of the adult and pediatric patient in the PES. Is accountable for all patient care rendered, adhering to nursing care standards, and for promoting teamwork among peers. Incorporates the patient relations principles into all interactions.

  Perks and Benefits:

  Excellent medical, dental and vision coverage

  2:1 Match on retirement savings

  Tuition Reimbursement

  Growth opportunities to higher seniority positions

  Management that provides quality training and direction

  Mission Statement

  Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

  Responsibilities*

  As directed and supervised by the RN:

  Provide care on a functional basis to a patient or group of patients. Characteristic duties and responsibilities include but are not limited to:

  Provide comfort measures for adult and pediatric patients to include provision of blankets, hot/cold packs, pillows, clothing, meals, etc.

  Transport, ambulate, and lift patients.

  Observe and document patient condition and report changes to the responsible RN and/or other care provider.

  Measure and record intake and output.

  Collect specimens and process appropriately.

  Clean and check equipment and work area; stock medical/surgical supplies, etc.

  Provide supplies for ADL's, assist patients with ADL's if needed or required.

  Frequent documentation of patients (BARS every 12 mins) and frequent rounding of unit to maintain unit and patient safety.

  Monitor signs and symptoms of escalating behavior and report to RN.

  Proper documentation of restraint and seclusion events.

  Provide constant supervision for one-on-one care as directed by RN.

  Process order renewals as directed by RN or provider.

  Required Qualifications*

  High school diploma or GED.

  Graduation from a medical assistant program, or equivalent combination of education and 1-3 years of experience for the Associate level or 0-1 years of experience for the Assistant level.

  Knowledge of basic medical terminology.

  Moderate standing/walking, as well as lifting, positioning, pushing and/or transferring patients.

  Excellent interpersonal communication skills, and the ability to work well within a team setting.

  Excellent organizational skills.

  Demonstrated ability to work effectively under mental and emotional pressure of emergency situations.

  Current Basic Life Support (BLS) Provider verification from American Heart Association.

  1 year of direct patient care experience in an acute care facility is necessary.

  Ability to calibrate clinical equipment, recognize abnormal physiology, and perform and record results clinical testing procedures is necessary.

  Experience with MiChart - EPIC

  Experience working with the Mental Health population in a crisis situation.

  Demonstrate active listening, written, verbal, and information technology skills.

  Desired Qualifications*

  Course work in an Allied Health field, including basic science and math desirable.

  Certification as a medical assistant.

  Experience working within a large complex healthcare setting.

  Knowledge of university policies & procedures.

  Work Schedule

  This position is a 36 hours per week position (12 hour shifts), Shift: Nights

  Work Locations

  Michigan Medicine - Health System - Psychiatric Emergency Services

  Underfill Statement

  This position may be under filled as a Medical Assistant depending on Department needs and the qualifications of the selected candidate.

  Additional Information

  Directly responsible to the Clinical Nurse Supervisor, Manager, and Medical Director of PES.

  Functionally responsible to the RN on the assigned shift.

  Personnel supervised: None

  Interrelationships: works effectively with patients, families, and all members of the health care team.

  Background Screening

  Under Michigan law, a criminal history check including fingerprinting is required as a condition of transfer or employment for this position.

  Application Deadline

  Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

  U-M EEO/AA Statement

  The University of Michigan is an equal opportunity/affirmative action employer.

  Job Detail

  Job Opening ID

  244322

  Working Title

  Medical Assistant Associate

  Job Title

  Medical Assistant Associate

  Work Location

  Michigan Medicine - Ann Arbor

  Ann Arbor, MI

  Full/Part Time

  Full-Time

  Regular/Temporary

  Regular

  FLSA Status

  Nonexempt

  Organizational Group

  Um Hospital

  Department

  MM Psych Emergency Svc

  Posting Begin/End Date

  1/24/2024 - 2/07/2024

  Career Interest

  Patient Care Services

  Apply Now

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