THIS POSITION IS FOR THIRD SHIFT, OVERNIGHT. PLEASE DO NOT APPLY TO THIS POSITION IF YOU ARE UNABLE OR UNWILLING TO WORK OVERNIGHT.

　　Managed Detection & Response (MDR) Consultant, Detection and Response Team (DART)

　　Join our Detection & Response Team at Soteria, where our MDR consultants work directly with our clients as they face emerging threats, tackle practical security challenges, and protect their environments from daily threats. As an MDR Consultant, you will be responsible for managing and investigating detection alerts across our client base. You will work with our detection and response engineering team to tune existing rules and develop new detection capabilities. You will interact with our clients on a daily basis to communicate security trends and details specific to their environment. You will be a member of a passionate team of experts ready to assist one another if you should encounter any problems or questions. You will be empowered to guide alert investigations, including the collection of evidence, the identification of malicious or suspicious activity, and provide recommendations to Soteria’s clients as they navigate their response.

　　Responsibilities

　　As a Managed Detection and Response (MDR) Consultant, your responsibilities will include:

　　Bringing a passionate and motivated attitude, being focused on having a positive impact with our clients and the team. You bring a warm, empathetic, professional, and friendly presence to interactions with every person you come across. You find excitement in witnessing the success of others. You are determined to deliver best-in-class detection and response services.

　　Analysing MDR events and alerts for customers around the globe. You possess an uncanny attention to detail. Once you start investigating an alert, you won’t give up even when the technology is new or the techniques are foreign to you. If an investigation requires learning a new skill, you get excited and dive right in.

　　Providing MDR monitoring coverage outside of normal business hours on a predetermined on-call schedule. You are highly available and interactive with the team, with a healthy respect for the urgency and responsiveness necessary for this industry. You understand that the bad guys don’t always strike during the 9-5, and that we are there for our clients and each other 24x7x365.

　　Preparing and providing monthly touchpoint updates to clients from all verticals. You will occasionally assist in the creation of documentation, reports, or other written work products for both internal and external clients. You will regularly build and present slide decks covering monthly statistics for our clients. You are a strong writer who isn’t afraid of preparing a narrative of events for internal use and client presentation, and for both technical and non-technical audiences.

　　Maintaining relationships with Soteria’s clients, assisting and advising them on long-term cybersecurity efforts. You are the face of Soteria to clients you interact with, and as such you always maintain a positive and uplifting attitude. Your passion for protecting Soteria’s clients makes clients feel safe with you around.

　　Maintaining competence in security trends, technologies, and practices through self-study and attendance of industry events. You are a lifelong learner who truly loves the information security world. You are actively seeking out information and trends, and openly sharing with the team.

　　Thriving on teamwork and championing the power of collaboration. Working together to achieve shared goals is your mantra, and you actively engage in cross-functional cooperation. You are committed to personal and professional growth and are passionate about supporting your colleagues in their own development.

　　Taking part in the creation, development and introduction of modern analysis techniques and solutions. You regularly work with other members of Soteria’s DART to improve detection capabilities. Your fervor for growth and improvement at all levels is contagious, and you constantly train and mentor consultants and analysts to build the company's overall capacity and capability.

　　Approaching technology in a pragmatic and adaptable way. You view technologies and programming languages as versatile tools with distinct strengths and weaknesses. While you may have strong opinions, you remain open to change and readily embrace new technologies as they emerge.

　　Occasionally assisting in Digital Forensics and Incident Response matters, such as ransomware, BEC, insider threat, and HR investigations. You are generally familiar with incident response best practices and willing to dive into highly technical investigations wherever needed. You are open to learning new methods and tools to help you grow your forensic skills.

　　Education and Experience Requirements:  

　　2-5+ years of experience in an information security role.

　　Professional certifications such as GCIH, Security+, BTL1, or SC200.

　　Foundational knowledge of common Tactics, Techniques, and Procedures used by threat actors in today’s world.

　　Familiarity with network and host-based artifacts available on Windows, Linux, Unix, and MacOS operating systems.

　　Fundamental knowledge of networking concepts, protocols, and architecture

　　Programming/Scripting knowledge as needed to facilitate analysis and investigation efforts.

　　Strong written and verbal communication skills, with a focus on empathy and patience with clients who may be combative or experiencing extreme stress.

　　Must be able to communicate details of findings to both technical and non-technical clients.

　　We recognize that the best ideas and solutions come from teams built with a variety of backgrounds. These teams reflect a variety of personal and professional experiences. If you are excited about this position and believe your experience and passion can bring a positive impact to Soteria's DART, please don’t hesitate to apply today.

　　Benefits:

　　Medical, Dental, and Vision covered 100% for Employee and 50% for family members.

　　Flexible work hours

　　Paid time off of 24 days with an additional 12 paid holidays

　　Furthering education / professional development opportunities

　　HSA employer funded at single level

　　401K optional

　　Remote Work

　　Candidates must be legally authorized to work full time within the United States and able to pass a background check. Some candidates may require more extensive background checks based on project. 

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