West Creek 7 (12077), United States of America, Richmond, Virginia

　　Manager/Counsel US Card Customer Resiliency

　　The U.S. Card Legal Group is seeking an attorney who enjoys working in a fast-paced and ever-changing legal environment to support U.S. Card Customer Resiliency. The current consumer protection and creditor’s rights landscape is challenging, highly litigious, and quickly evolving. A lot is at stake and the rules are often vague. We are looking for a candidate who can join a group of results-oriented team players who are not afraid to “run to the risk” and take ownership. At the same time, we want team members who can keep a level-head and sense of humor.

　　Attorney Will:

　　Oversee a portfolio of litigation and outside counsel’s litigation practices;

　　Track the ever-changing statutory and regulatory environment on the national, state, and local level to analyze trends, identify proposed changes, and potentially work with outside groups to influence decision-makers;

　　Partner with other counsel and the business to support new initiatives;

　　Partner with and mentor an amazing team of legal specialists to quickly identify, manage, and deal with risks; and

　　Provide advice to various lines of business within Customer Resiliency.

　　This position will require regular interaction with outside counsel, Capital One business members, Legal Department subject matter experts, and senior line-of-business attorneys .

　　The Successful Candidate Will Have:

　　Litigation or financial services regulatory experience

　　Ability to support business partners and effectively identify risks and mitigation options

　　Ability to oversee and provide direction to outside counsel

　　Ability to advise in ambiguous circumstances

　　Excellent verbal and written communication skills

　　Excellent analytical and organizational skills

　　Ability to manage and prioritize a large volume of work, including complex legal issues that may arise suddenly, with competing deadlines

　　Ability and willingness to work as a team player, with comfort interacting with others across departments and job levels

　　Ability to make effective, integrated decisions; and to collaborate effectively with others at all levels in the company

　　Ability to work in a fast-paced, ambiguous, fluid environment with minimal supervision

　　Basic Qualifications:

　　Juris Doctor from an accredited law school

　　Active member in good standing of at least one state bar

　　At least 3 years of litigation or regulatory law firm experience OR at least 3 years financial services regulatory government experience

　　Preferred Qualifications:

　　At least 4+ years of commercial litigation or regulatory law firm experience OR at least 4+ years financial services regulatory government experience

　　Knowledge of, and proficiency with, financial and consumer protection laws (e.g., FDCPA, FCRA, UDAAP, and state debt collection laws)

　　Complex commercial litigation experience

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).