Company

　　Federal Reserve Bank of Dallas

　　We are dedicated to serving the public by promoting a strong financial system and a healthy economy for all. These efforts take a team of dedicated individuals doing many different jobs. Together we’re creating a workplace where talented people can thrive, and we welcome your unique background and perspective to help present the best possible solutions for our partners.

　　Location: #LI-Hybrid

　　About the Role:

　　The Federal Reserve Bank of Dallas is looking for a versatile Manager, Technology Solutions who will oversee technology solution delivery with management responsibility for a team of professional staff. You may direct the work of other team members not under your direct administrative responsibility. Work with and provide oversight to other IT managers and project managers to identify and assign resources to technology services to meet customer demand. Manage customer and co-provider relationships. Manage the effectiveness of the unit daily operations. May work with peers to guide strategic direction for the organization with guidance. Manage professional employees and supervisors. Oversee the performance and results of a team within own discipline. Adapt departmental plans to address resource and operational challenges. Decisions are guided by policies, procedures and business plan; receive guidance from manager. Provide technical guidance to employees, colleagues and customers.

　　You Will:

　　Manage all aspects of technology services including solutions development, testing, platform management, operations support, maintenance, business relationships, and resources

　　Provide expert knowledge of application and cloud architecture to business and technology teams and facilitate the collaborative development of the technology strategy, technology standards, roadmaps, and practices.

　　Ensure that system improvements are implemented and monitored to increase efficiency

　　Ensure organization unit and staff are operating in compliance with policies of the System/District

　　Design feedback loops into work to evaluate quality

　　Communicate priorities and performance expectations, provides regular feedback and conduct performance appraisals for direct reports

　　Oversee quality and timeliness of deliverables produced by subordinate managers and staff

　　Develop others through coaching, feedback and stretch assignments

　　Identify potential developmental moves matching career aspirations and organizational needs

　　Establish new and maintain relationships with the customers and co-providers

　　Maintain a broad understanding of the business domains

　　Provide oversight to ensure the right technology services are delivered to meet the customers' expectations and risks are managed

　　Keep up to date with the technology trends and propose new technology services that align with the needs and ITS strategy

　　Anticipate customer needs and provide services meeting customer expectations

　　Establish annual budget and tracks expenses for assigned units, projects and business assets

　　Manage the accurate reporting of all financial information to the appropriate parties

　　Participate in System and District-wide projects or creating policies and practices

　　Leads and/or participates on System and District-level initiatives and/or committees influencing standards, practices and/or policies.

　　You Have:

　　Bachelor's Degree in Management Information Systems, Computer Science or Business Administration

　　At least five years of leadership experience in IT operations providing technology solutions to end-users and supporting solution development responsibilities

　　Experience with direct supervisory responsibilities with increasing levels of responsibility.

　　Experience in attracting, developing and retaining high performing professionals

　　Strong written, verbal, and presentation skills to effectively communicate to both technical and non-technical audiences adjusting style to fit the target audience including multiple levels of management

　　Experience developing and managing budgets and expenses

　　Demonstrated ability to learn quickly and practically apply new concepts or principles which can be confirmed by experience

　　Strong understanding of architecture, cloud, agile and scaled agile. Must be able to coach and mentor as needed.

　　Experience applying project management practices on small to medium projects

　　Demonstrated experience and maturity in managing risks at the project, team and enterprise level

　　Experience supplying technology services using a co-provider model with multiple, partnering service providers

　　Relentless customer focus with a focus on outcomes

　　Intermediate knowledge of Agile, cloud, DevSecOps and product management methodologies

　　Experience with low code/no code solution development platform(s)

　　Relevant IT or service management certification(s)

　　Equivalent education and/or experience may be substituted for any of the above requirements

　　Our Benefits:

　　Our total rewards program offers benefits that are the best fit for you at every stage of your career:

　　Comprehensive healthcare options (Medical, Dental, and Vision)

　　401K match, and a fully funded pension plan

　　Paid vacation, holidays, and volunteer hours; flexible work environment

　　Generously subsidized public transportation and free parking

　　Annual tuition reimbursement

　　Professional development programs, training and conferences

　　And more…

　　Notes:

　　This position may be filled at various levels based on candidate's qualifications as determined by the department.

　　Applicants must be eligible to work in the U.S and the role is not available for sponsorship.

　　This role allows for the employee to work in a hybrid manner with some work conducted onsite at the Federal Reserve work location and some work conducted remotely. Specific schedule details will be discussed during the recruitment process.

　　The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

　　If you need assistance or an accommodation due to a disability, please notify your Talent Acquisition Consultant.

　　Full Time / Part Time

　　Full time

　　Regular / Temporary

　　Regular

　　Job Exempt (Yes / No)

　　Yes

　　Job Category

　　Work Shift

　　First (United States of America)

　　The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

　　Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday_Privacy_Notice.pdf)

　　OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States—one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.

　　OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.

　　Why Our People Choose Us:

　　Our reputation precedes us

　　There will always be room for personal growth

　　Our people are first

　　You’ll find the right balance

　　Your responsibilities will be meaningful

　　We hope that you will be our future colleague.