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Manager, Recruiting Coordination
Manager, Recruiting Coordination-February 2024
Heredia
Feb 10, 2026
About Manager, Recruiting Coordination

  At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

  With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

  Learn more on Life at Now blog (https://blogs.servicenow.com/category/life-at-now.html) and hear from our employees (https://www.youtube.com/playlist?list=PLtPPHGXv_JpmhypERyQKm5zO2Wd65QinB) about their experiences working at ServiceNow.

  Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

  In your role as a Manager, Recruiting Coordination, you will manage a team of talented, passionate recruiting coordinators, providing leadership, direction and coaching, as well as build and implement creative and innovative approaches to our regional and global processes. You will work closely with talent acquisition leaders and our talent operations team to help us achieve our hiring goals and create beautiful candidate experiences.

  A role in the global recruiting coordination team is fast-paced and in a very dynamic environment. You’ll need a team spirit, be action-oriented, a change-champion, able to drive operational efficiency, thrive in an evolving environment and be excited about building and optimizing processes.

  What you will do:

  · Lead and coach a team of recruiting coordinators, providing development opportunities and performance feedback

  · You will be a member of the Global Recruiting Coordination Management team, working together to achieve our goals and priorities

  · Identify, recommend and implement improvements to regional and global recruiting coordination processes to achieve increased efficiency and global consistency

  · Build and maintain productive partnerships with regional Talent Acquisition leaders

  · Contribute to cross-functional projects which impact recruiting coordination and the wider talent acquisition team

  · Collaborate and partner with stakeholders across the organization where required – including Global People Operations team, HR, global mobility, compensation, legal and compliance

  · Use data to define program success metrics and inform strategic decisions

  · Be a change champion: advocate for and promote the change that impacts the recruitment coordination team and the recruitment delivery team

  What you need to succeed

  · A minimum of 5+ years relevant experience in Talent Acquisition coordination and/or operations

  · Manager or team lead experience of a recruiting coordination or operations function

  · A passion for leading, coaching and developing team members

  · Process driven with strong habits and a passion for efficiency improvement

  · Experience engaging and partnering with recruiting leaders

  · In-depth knowledge of US-based compliance and legislative recruiting topics e.g. OFCCP, and experience applying this to recruiting processes

  · Strong data and analytics skills used to tell a story, provide insights, and influence decisions

  · A creative thinker and problem solver – and applying this holistically in problem solving, escalation management and process improvement for consistency and scale

  · Excellent communication, relationship and collaboration skills with colleagues at all levels of the organization

  · A preference for and an ability to thrive in a dynamic, ambiguous and fast paced, high-growth environment

  · Able to own and drive projects to completion

  · Experience scaling and streamlining recruiting coordination processes is advantageous

  · Education: Minimum High School Diploma or equivalent

  ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

  At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf) to learn about our work personas: flexible, remote and required-in-office.

  If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

  For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

  Please Note: Fraudulent job postings/job scams are increasingly common. Click here (https://www.servicenow.com/fraudulent-job-scams.html) to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site (https://www.servicenow.com/careers.html) .

  From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

  Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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