West Creek 8 (12080), United States of America, Richmond, Virginia

Manager, Project Management - Card Command Center (Hybrid)

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and a great place to work.

As a Project Manager within our US Card Chief of Staff Office, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role you will work closely with key stakeholders to deliver results that will have a direct impact on the company. You will work with smart, talented people who will challenge you to excel.

As a member of the US Card Chief of Staff team, you will work with senior leaders across US Card, along with the US Card Leadership team to achieve our domestic and international geostrategy.

In this specific role, you will be responsible for helping to steer and execute on our US Card-wide Geography Strategy. You will focus on the overarching strategy to ensure our footprint serves our current and future strategic needs, both for our associates and our business. Additionally, you will partner with key leaders across US Card and the enterprise to develop the workforce strategy and measure its success over time.

General Responsibilities:

Drive our US Card-wide geostrategy inclusive of but not limited to:

Define our workplace strategy and develop our execution path towards strategic target

Project manage our workforce strategy to transition towards our philosophies and increase colocation

Manage executive level and US Card-wide geo related communications

Run monthly workforce and workplace reporting for executive plus audience

Liaison with Global Workplace Services (GWS) on workplace needs to ensure they are serving the needs of US Card associates

Develop and support hybrid workforce strategies and lead programs to enable associate success​

Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation

Forge relationships with key stakeholders to ensure delivery of commitments

Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

Demonstrate organizational agility to adapt to changing demands

Display strong consulting and collaboration skills

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The candidate should have:

Excellent communication, both written and verbal for executive + level audience

Excellent problem solving and influencing skills

Strong project / program and process management skills

Strong understanding of data, inclusive of google sheets / excel basic formulas

Demonstrated ability to adapt to changing demands and situations

Basic Qualifications:

Bachelor’s Degree or Military experience

At least 5 years of Project Management experience

At least 2 years of experience using Google Suite (Sheets and Slides)

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Preferred Qualifications:

3+ years of analysis or strategy experience

6+ years of Project Management experience

PMP, Lean, Agile or Six Sigma certification

Strong communication and collaboration skills

Strong problem solving and influencing skills

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At this time, Capital One will not sponsor a new applicant for employment authorization for this position

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).