Job Summary
The Manager is responsible for implementing the development process and site reliability engineering practices to resolve issues and identify opportunity areas. This role will lead product development and site reliability engineering teams and establish and implement best practices and standards related to engineering processes through all phases of the software development life cycle.
Essential Duties & Responsibilities
· Provides development, implementation and deployment guidance as per approved design by collaborating with stakeholders.
· Ensures that functional engineering domain expertise is deployed and integrated in an efficient and effective manner to meet project requirements and deliverables across all locations.
· Provides leadership, vision and strategy to ensure that the daily operations of the development teams align with the present and long-term goals of the business.
· Develops/enhances architectural design frameworks to ensure high quality information systems are delivered expeditiously and aligned with business objectives.
· Manages technically focused scrum teams potentially across multiple locations.
· Working with the team to define the SLI, SLO and SLA to support the software reliability.
Experience Education
· Bachelor’s Degree in computer science or related field required.
· Master’s Degree preferred.
Minimum Qualifications
· At least 8 years of software development experience including substantial and complex whole life cycle software development management experience.
· 1+ years’ experience in leading scrum teams, preferred.
· 5+ years’ experience in software product development.
· 2+ years’ experience in the site reliability engineering.
· Experience leading technology direction preferred.
Skills/Knowledge
· Strategic thinker and proven leader/team player with incredibly strong communication and collaboration skills.
· Strong knowledge on developing authentication and authorization framework like Oauth2.0, Ping Identity, Okta etc.
· Passionate, customer-champion with proven success in producing innovative products, services and supporting processes directly focused on improvement of bottom line results.
· Proven skill in understanding market and technology trends, and customer needs and developing product development strategy and aligning product implementation plans built directly from customer input.
· Experience in building solid business plans which include appropriate ROI and related business analysis and justification. Must be proficient in delivering and selling that vision through all levels of management within the organization.
· Ability to determine clear prioritization and appropriate trade-offs regarding product roadmap candidates as well as resourcing and timing.
· Ability to lead, mentor and develop a talented team of high-performing individuals in a fast-paced environment directly and successfully.
· Proficient in MS Office applications; VersionOne, TFS, Jira experience a plus
· Knowledge of SCRUM and Agile principles a plus
· Should have hands on experience Microsoft Technologies, , SQL, NodeJS, Javascript based framework like Angular.
· Strong knowledge on implementing and managing on-premises and cloud infrastructure.
· Strong knowledge on Site Reliability Engineering best practices and drive those in the teams.
· Should have experience in Cloud Services like AWS. (AWS will be preferred)
Work Environment/Physical Demands
· Office environment
· Ability to use a computer, phone, and other office equipment
· Ability to sit, stand, or walk for long periods of time
· Ability for travel as needed