Description

We are looking for a dedicated Manager of Operations to become a vital part of our client's team in the Farmingdale, New Jersey area. The primary function of this role is to oversee and manage day-to-day operations, ensuring smooth and efficient workflows. The ideal candidate will have a strong background in operations and experience in handling multi-location setups. This is a unique opportunity to contribute to our business growth and enhance operational efficiency.

Responsibilities:

• Evaluate and refine business procedures to improve day-to-day operations

• Develop and implement policies and procedures to streamline operations and enhance efficiency

• Collaborate with marketing teams to strategize continued growth of the practice and its ancillary services

• Address patient inquiries across all departments and ensure high levels of patient satisfaction

• Assist in the onboarding process for new staff members, including physicians and all departments

• Ensure employee compliance with office protocol across all locations

• Monitor schedules to maintain efficiencies and accuracy

• Support managers in overseeing departments and provide coverage when necessary

• Develop Standard Operating Procedures to ensure consistency in the workplace

• Coordinate work across all departments for seamless operations

• Participate in the evaluation of all personnel and contribute to the development of key performance indicators for each position

• Ensure all staff have the necessary tools and equipment to perform their work efficiently

• Address patient concerns or feedback promptly and professionally

• Ensure work environments are safe and adequate for all employees

• Participate in initiatives to support quality measure reporting

• Monitor operational metrics and performance, providing support for interventions to achieve targets.

Requirements

• Bachelor's degree in Business Administration or a related field.

• Professional certification in Operations Management or Project Management is a plus.

• Proven experience in operations management in a related field.

• Strong understanding of business operations, processes, and strategies.

• Excellent leadership and team management skills.

• Ability to develop and implement operational policies and procedures.

• Proficiency in using business software, including Microsoft Office Suite and project management software.

• Exceptional communication and interpersonal skills.

• Strong decision-making capabilities and problem-solving skills.

• Ability to multitask and manage multiple projects simultaneously.

• Strong analytical abilities and financial acumen.

• Ability to work in high-pressure situations and meet strict deadlines.

• Strong organizational and time management skills.

• Ability to work effectively with diverse teams.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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