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Manager - IT Operations - SOC
Manager - IT Operations - SOC-March 2024
Ohio
Mar 28, 2026
About Manager - IT Operations - SOC

  Position : Manager - IT Operations - SOC

  Location : Ohio, OH

  Job Purpose:

  This position will be responsible for managing implementation and support of all infrastructure for internal needs as well as day to day infrastructure support for CBTS internal customers. Included in the day to day responsibilities of this position will be the management of projects related to infrastructure and management of infrastructure resources. This position will identify and evaluate new technologies for integration into the current infrastructure.

  Essential Functions:

  Assuring operations staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling; initiating, coordinating, and enforcing systems, policies, and procedures.

  Manage staff to provide technical leadership to SOC analysts in executing on cybersecurity strategy.

  Lead a team of Security Operators and be responsible for ensuring that enterprise information security standards are followed.

  Coordinate tasks to address potential, suspected, and confirmed IT security incidents and which countermeasures need to be deployed to defend, contain, and recover from an incident.

  Contribute to the SOC response to major security threats.

  Researching and recommending new enhancements to SOC processes and proceedures.

  Maintain knowledge and support of security policies, standards, controls, and processes.

  Manage relationships with internal and external vendors.

  Create and manage processes to meet SOX, PCI, and other Regulatory Compliances.

  Strong communicator both verbally and electronically.

  Work onsite in downtown Cincinnati, OH, 2-3 days a week.

  Education:

  Four years of College resulting in a Bachelor's Degree or equivalent.

  Relevant Work Experience:

  2 to 4 years in related field

  Special Knowledge, Skills and Abilities:

  Must be knowledgeable of the major functional areas of infrastructure support. These areas include voice, network, end user compute, and data centers.

  High level of past experience in a Security Operations Center focused on Cybersecurity Threat Interdiction.

  Must have working knowledge of email, messaging platforms, and collaboration software.

  Must have experience in managing and leading IT professionals in a team environment.

  Must have project management skills and experience in organizing, planning, and executing projects involving internal personnel.

  Knowledge of solutions such Crowdstrike Falcon, Splunk, Git, Proofpoint, Suricata, Okta, AWS, Kubernetes, Sysmon and Qualys.

  Experience managing remote teams.

  Supervisory Responsibility:

  This position has one or more management employee direct reports.

  CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions--including Application Modernization, Managed Hybrid Cloud, Cybersecurity, Unified Communications, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients' transformative business initiatives. For more information, please visit www.cbts.com .

  We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, disability, religion, sex, sexual orientation, gender identity, gender expression, protected veteran, military status or any other characteristic protected by law.

  Due to U.S. Government requirements applicable to foreign-owned telecommunications providers, non-US citizens will be required to submit to an extensive government agency background check which will necessitate disclosure of sensitive Personally Identifiable Information.

  Attention California Residents:

  https://www.cbts.com/privacy-policy/california-privacy-policy/

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