Manager, Instructional Design and Technology

　　City: Chicago

　　State/Province: IL

　　Country: United States

　　Division: Corporate

　　Job ID: 12598

　　Since 1952, Lawson Products has worked hard to make our customers' jobs easier by improving their operational efficiency, productivity and overall performance. As a leader in the MRO industry, we partner with customers to make sure they have the right maintenance and repair parts on hand when needed.

　　We’re looking for a motivated Manager of Instructional Design and Technology responsible for managing the design and administration functions of our Company’s sales education programs. This individual will use best-in-class instructional design principles and multi-media to create and deploy engaging educational roadmaps for sales and corporate team multi-media techniques.

　　Our corporate headquarters is located in Chicago, IL. This role operates on a hybrid work model; employees spend two days working in the office and three days working remotely. We offer 401k plus vision, dental and medical benefits, as well as a paid holiday and PTO package.

　　Responsibilities:

　　Collaborates with stakeholders and subject matter experts to design and create engaging educational content deployed through a blend of virtual and in-person delivery channels.

　　Develops strategies to effectively communicate, train, build support for, and ensure the continued adoption of educational content.

　　Manages and optimizes the instructional design workflow within a team of direct reports/instructional designers and external third-party design resources. Ensures virtual content is organized and deployed through LMS administrator(s).

　　Accountable for demonstrating positive business impacts through KPIs aligned with sales strategies and objectives.

　　Manages projects within budget constraints for resources.

　　Continually assesses and manages the packaging and delivery of Lawson's sales education content for optimal learning impact as priorities and strategies change and/or new content is developed.

　　Assists with other duties and projects as directed by management. Other duties, responsibilities, and qualifications may be assigned as necessary.

　　Qualifications & Requirements:

　　Bachelor’s degree emphasizing training, human resources, business, communications, or sales knowledge, plus a minimum of 5 years of experience, with at least 3 years managing the development of educational programs, or equivalent combination of education and experience. Education certification preferred.

　　Experienced and dynamic eLearning professional with in-depth storyboarding, writing, editing, and overall instructional design skills.

　　Proven track record of designing transformative eLearning content, representing appropriate learning theories and strategies, and utilizing the most current instructional design techniques and technologies.

　　Experience with cloud-based, computer-based and other multi-media education techniques, including cloud-based learning management systems.

　　Track record of excellent project management skills and managing timelines for delivery, especially planning workflows/workload in a design team.

　　Strong problem-solving and planning skills.

　　Ability to set and measure KPIs based on business strategies/goals to gauge the impact of educational programming on sales performance/results.

　　Experience creating reports and analyzing data from LMS, CRM, and business intelligence platforms.

　　A natural collaborator and team player; works well with internal stakeholders to create alignment and mutual support of priorities and goals.

　　Ability to articulate a clear vision/objective and align direct reports and others toward the achievement of stated goals.

　　Excellent written and verbal communication skills; exceptional presentation skills in group settings.

　　Lawson Products is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.