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Manager, Information Technology Services 2, Box PIMS-726/01778
Manager, Information Technology Services 2, Box PIMS-726/01778-February 2024
Albany
Feb 11, 2026
About Manager, Information Technology Services 2, Box PIMS-726/01778

  Agency Education Department, State

  Title Manager, Information Technology Services 2, Box PIMS-726/01778

  Occupational Category I.T. Engineering, Sciences

  Salary Grade 29

  Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

  Salary Range From $111627 to $136714 Annually

  Employment Type Full-Time

  Appointment Type Contingent Permanent

  Jurisdictional Class Competitive Class

  Travel Percentage 0%

  Workweek Mon-Fri

  Hours Per Week 37.5

  Workday

  From 9 AM

  To 5 PM

  Flextime allowed? No

  Mandatory overtime? No

  Compressed workweek allowed? No

  Telecommuting allowed? Yes

  County Albany

  Street Address Office of Performance Improvement and Management Services

  Office of Information Technology Services

  City Albany

  State NY

  Zip Code 12234

  Minimum Qualifications MINIMUM QUALIFICATIONS: Reassignment: Candidates must have one year of permanent competitive or 55b/c service as a Manager Information Technology Services 2.Eligible List Appointment: Candidates must be reachable on the Civil Service eligible list for this title. If you are on the Civil Service eligible list for this title, you may receive a canvass letter. You must complete and return it as instructed on the letter.Section 52.6 Transfer: Candidates must have one year of permanent competitive or 55b/c service in a title allocated SG-27 or higher eligible to transfer under Section 52.6 of the Civil Service Law. For information regarding the transfer options of your current title, please visit the Civil Service Career Mobility Office Website. https://careermobilityoffice.cs.ny.gov/cmo/gotit/title-search/index.cfm55b/c Appointment: This position is eligible for 55b/c designation and candidates with 55b/c eligibility are encouraged to apply. Candidates must possess a current 55b/c eligibility letter and meet ONE of the following minimum qualifications:1. A bachelor’s or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND five years of experience in the following computer related areas, including two years of supervisory experience* or one year of managerial experience* in: computer programming; network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing;2. A bachelor’s or higher-level degree in any field AND six years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience;3. An associate degree with 15 semester credit hours in a computer science field AND seven years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience;4. Eight years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience.Supervisory Experience is defined as the responsibility for assigning work and overseeing subordinate staff or project(s) in an Information Technology (IT) environment.Managerial Experience is defined as the responsibility for determining and prioritizing the workload of a project, program, or organization in an Information Technology (IT) environment, including supervision of subordinate staff, and ensuring compliance with related goals, budget, and laws in conjunction with other managers or executive level staff.Candidates who have completed at least 60 college semester hours in a bachelor’s degree program, including at least 15 semester credit hours in a computer science field, also qualify, but must meet the experience requirements as described in #3 above.Provisional Appointment: In the absence of an eligible list with three or more candidates willing to accept a position, a temporary provisional appointment may be considered. For provisional appointment candidates must have ONE of the following qualifications: 1. Must be a qualified employee of New York State and have had ONE year of permanent competitive or 55-b/55-c service in one of the titles: Manager Information Technology Services 1, Manager Information Technology Services 1 (Database), Manager Information Technology Services 1 (Data Communications), Manager Information Technology Services 1 (Operations), Manager Information Technology Services 1 (Systems Programming), or Manager Information Technology Services 1 (Technical); OR2. Must be a qualified employee of New York State and have had TWO years of permanent competitive or 55-b/55-c service in one of the titles: Information Technology Specialist 4, Information Technology Specialist 4 (Database), Information Technology Specialist 4 (Data Communications), Information Technology Specialist 4 (Operations), Information Technology Specialist 4 (Systems Programming); OR3. A bachelor’s or higher level degree in any field including or supplemented by 15 semester credit hours in computer science AND five years of experience in the following computer related areas, including two years of supervisory experience* or one year of managerial experience in: computer programming; network, server, storage, and systems management; telecommunications, IT customer support and training; computer installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design and management; internet/intranet development, design, and maintenance; information technology project management; design and development of geographic information systems or computer aided drafting applications; computer programming; business/systems analysis; program design; or program testing; OR4. A bachelor’s or higher-level degree in any field AND six years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience; OR5. An associate degree* with 15 semester credit hours in a computer science field AND seven years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience; OR6. Eight years of experience in computer related areas as described in #1 above, including two years of supervisory experience or one year of managerial experience.Supervisory Experience is defined as the responsibility for assigning work and overseeing subordinate staff or project(s) in an Information Technology (IT) environment.Managerial Experience is defined as the responsibility for determining and prioritizing the workload of a project, program, or organization in an Information Technology (IT) environment, including supervision of subordinate staff, and ensuring compliance with related goals, budget, and laws in conjunction with other managers or executive level staff.**Candidates who have completed at least 60 college semester hours in a bachelor’s degree program, including at least 15 semester credit hours in a computer science field, also qualify, but must meet the experience requirements as described in #3 above.Provisional candidates must take the examination for Manager Information Technology Services 2 when it is next offered, and must be reachable on the resulting eligible list to maintain employment.PREFERRED QUALIFICATIONS: Preference may be given to candidates who have: • Experience leading Java development teams;• Experience building Java web applications;• Experience with IT project management;• Experience with IT project cost estimation; and • Experience implementing new software development methodologies in IT organizations.

  Duties Description The New York State Education Department (NYSED) is seeking candidates for a Manager Information Technology Services 2 in the Office of Information Technology Services (ITS). The incumbent of this position will oversee the Business Solutions Application Management Unit and provide strategic oversight and direction for application development, integration, and configuration operations. Duties of this position include, but are not limited to, the following:• Lead ITS’ Business Solutions Application Management organization;• Provide strategic oversight and direction to ITS application development, integration and configuration operations; support and promote the use of standard software development and project management processes;• Manage NYSED’s development staff and their work plans, and adjust resource allocations and priorities;• Build partnerships with NYSED business units to implement technology solutions that advance the success of their mission;• Monitor the status of ongoing projects and application maintenance activities, and help coordinate the resolution of any technical issues, problems, or conflicts;• Champion the development and adoption of an enterprise architecture and architecture governance process;• Provide strategic input and leadership for system modernization projects, including consultation with New York State’s Office of Information Technology Services where required;• Provide recommendations for technology solutions to the Chief Information Officer and NYSED executive leadership;• Lead continuous efforts to communicate ITS plans and practices to our customers;• Develop and implement processes to bring ITS into planning processes for program IT investments;• Collaborate with senior ITS management in the development of NYSED’s information technology strategies and plans, budget development and management, staffing needs, staff recruitment, and staff development programs;• Ensure that contracts and procurements impacting the operation of ITS address IT resource, technology and architecture standards, project methodology, and vendor management requirements;• Review and assist NYSED business offices with technology decisions and investments;• Participate in agency improvement, prioritization efforts, and projects that advance the goals of the Board of Regents and the Commissioner of Education; and• Supervise lower-level professional staff and develop the technical, supervisory, and leadership skills of subordinates.

  Additional Comments CONDITIONS OF EMPLOYMENT: This will be a contingent permanent appointment or a temporary provisional appointment. Provisional candidates must take the examination for Manager Information Technology Services 2 when it is next offered and must be reachable on the resulting eligible list to maintain employment. For 55b/c appointment, candidates must possess the minimum qualifications, a current 55b/c eligibility letter and is subject to verification of applicant eligibility.Promotions and transfers may change appointees’ negotiating unit. Candidates should be aware that changes in negotiating units may affect their salary, insurance, and other benefits. Verification of education and experience will be required at the time of interview for all candidates. This position leads to a maximum salary of $136,714 based on annual performance advances. APPLICATION: Qualified candidates should send a resume and letter of interest by February 12, 2024 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-726/01778) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.New York State Education Department (NYSED) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, military status, sex, disability, predisposing genetic characteristics, marital status, domestic violence victim status, gender identity, prior conviction records, prior arrests, youthful offender adjudications, or sealed records. Interested in a job with New York State, but don’t know where to start? Visit these links for information on working for New York State: • https://www.cs.ny.gov/jobseeker/ • https://www.cs.ny.gov/pio/publications/gettingajob.pdfGenerous benefits of working for New York State, including, but not limited to, the following:Holiday & Paid Time Off• Thirteen (13) paid holidays annually.• Thirteen (13) days of paid vacation leave in year one, increasing to 20+ days with additional years of service. • Five (5) days of paid personal leave annually.• Thirteen (13) days of paid sick leave annually for PEF/CSEA and eight (8) days paid sick leave annually for M/C. • Annual professional leave and educational leave opportunities for eligible staff.Health Care Benefits• Eligible employees and dependents can choose from a variety of affordable and generous health insurance programs.• Family dental and vision benefits at no additional cost.Additional Benefits• Enrollment in the New York State pension system which has earned the distinction of being one of the best-managed and best-funded plans in the nation OR Optional Retirement Defined Contribution Plan with 8% salary match (eligibility requirements apply).• NYS Deferred Compensation and an exclusive 403(b) Optional Retirement Savings Plan.• Paid Parental Leave for all employees and Paid Family Leave (M/C Only). • Public Service Loan Forgiveness (PSLF).• Opportunities for telecommuting.• Eligibility for various life insurance options.

  Some positions may require additional credentials or a background check to verify your identity.

  Name Office of Human Resources Management

  Telephone (518) 474-5215

  Fax (518) 486-5631

  Email Address [email protected]

  Address

  Street NYS Education Department

  89 Washington Avenue, OHRM Room 528 EB

  City Albany

  State NY

  Zip Code 12234

  Notes on Applying APPLICATION: Qualified candidates should send a resume and letter of interest by February 12, 2024 to [email protected] (email submissions are preferred). Your resume must clearly indicate how you meet the minimum qualifications for this position. You must include the Box number (PIMS-726/01778) of the position in the subject line of your email and cover letter to ensure receipt of your application. Links to application materials will not be accepted (i.e., Google Docs). Your social security number may be required to confirm your eligibility.

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