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Manager, HR Operations - R-115961
Manager, HR Operations - R-115961-October 2024
Scranton
Oct 13, 2026
ABOUT PRUDENTIAL
Prudential is a financial services company that helps customers grow and protect their wealth.
10,000+ employees
Financial Services, Technology
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About Manager, HR Operations - R-115961

  Manager, HR Operations - R-115961

  DESCRIPTION/RESPONSIBILITIES:Job Classification:Corporate - Human Resources

  At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career -- all while growing your skills and advancing your profession at one of the world's leading financial services institutions!

  Job DescriptionHR Operations is seeking an experienced Human Resources professional to fill the role of HR Operations Manager. You will be part of a highly collaborative, consultative, and high-reaching operations team that influences and completes critical HR processes and initiatives. You'll build successful, influential relationships with HR partners and business leaders by applying a consultative approach and demonstrating the full power of HR Operations to drive streamlined, tech forward outcomes. You'll improve the ease of doing business with HR by modeling a 1HR mentality, influencing direct access tool enhancements and adoption and using data to improve the customer experience.

  The current EWA for this position is Hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

  What you can expect: * Maintain relationships with HR business partners, HR Centers of Excellence, and other key collaborators including HR Process Consulting, Employee Relations, Organizational Effectiveness, etc. * Primary point of contact between HRBPs and HR Operations -- translating business changes that HR Operations will need to implement and sharing HR process changes with the HRBPs. * Complete key HR processes and transactions on behalf of the businesses, including severance & separations, performance & talent management life-cycle support, M&A, and business reorganizations, severance and separation processing, affirmative action planning, etc. * Partner with HRBPs and Talent Partners to ensure seamless execution of talent processes including creating cohesive project plans for cyclical work where applicable, Workday maintenance, and providing executive calibration support in select situations. * Lead operational aspects of reorganizations, serving as project manager for mid-size actions while engaging all appropriate partners. * Proactively identify trends and opportunities to enhance the HRBP experience -- including opportunities to automate and/or eliminate work, minimize handoffs, minimize risks, and leverage technology.

  What you'll need: * Minimum 5 years of professional work experience in HR subject area, including familiarity with performance management, talent development, talent acquisition, diversity and inclusion, and compensation. * Must be highly proficient in Microsoft Excel and Workday. Proficiency in PowerPoint, Word, Microsoft Teams, and Visier preferred. * Tenacious business insight and consulting skills, including the ability to quickly assess situations, identify gaps, clearly articulate what needs to be done, and mobilize others in support of business goals. * Strong ability to analyze large data sets to identify trends, influence partners, and inform recommendations. * Proven interpersonal and leadership skills, including the ability to exhibit presence, act with resilience and gain credibility to influence all levels of leadership. * Excellent project and time management skills. Ability to act with agility to manage multiple competing priorities and deliver quality work on time; collaborate with others, have the courage to establish boundaries, understand group dynamics, handle difficult situations and adapt to get results.

  It'd be a plus if you had: * Bias towards curiosity that drives process improvement and adoption of technology & automation solutions * Proven ability to handle sensitive information with confidentiality, discretion, and good judgment * Strong verbal and written communication, data management and analytical skills

  What we offer you: * Market competitive base salaries, with a yearly bonus potential at every level * Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave * Retirement plans: * 401(k) plan with company match (up to 4%) * Company-funded pension plan * Wellness Programs to help you achieve your wellbeing goals, including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs * Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development. * Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree, many accredited certificate programs, and industry designations. * Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.

  To find out more about our Total Reward package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

  Note: Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $103,100.00 to $153,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills. Roles may also be eligible for additional compensation and/or benefits. Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. In addition, employees are eligible for standard benefits package including paid time off, medical, dental and retirement.

  Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

  We recognize that our strength and success are directly linked to the quality and skills of our diverse associates. We are proud to be a place where talented people who want to make a difference can grow as professionals, leaders, and as individuals. Visit www.prudential.com to learn more about our values, our history and our brand.

  Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status , medical condition or any other characteristic protected by law. 

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