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Manager, Government Affairs
Manager, Government Affairs-November 2024
Singapore
Nov 4, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Manager, Government Affairs

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join Team Amex and let's lead the way together.

  Overview:

  He/she/they will primarily be responsible for supporting and executing an effective government relations strategy in support of the Company’s Global Network Services (GNS) businesses in Asia. They will also support and help drive AXP’s engagement strategy with policymakers and other stakeholders in other regional GNS markets. The Manager will report to the Sydney-based VP, Government Affairs: APAC/GNS. He/She/they will work closely with the GNS APAC leadership team in Singapore and other and Government Affairs & GCO colleagues supporting GNS markets around the globe in defining the Company’s positions.

  Key Responsibilities:

  Identifying significant legislative and regulatory developments at an early stage, by strengthening country-by-country intelligence monitoring in APAC GNS Markets.

  Help drive AXP’s engagement with policymakers and other key stakeholders in APAC to defend and promote the Company’s interests in GNS markets.

  Help build and maintain relationships that enable AXP to effectively engage the policy and strategy teams at the main policymaking bodies, including Central Banks, Ministries of Finance, and other regulatory/legislative bodies throughout APAC. Indonesia, Malaysia, the Philippines, Korea, and Vietnam will be priorities.

  Support the VP, APAC/GNS in developing and coordinating policy positions, developing briefing materials, and assisting with submission responses to regulators.

  Help coordinate policy positions on key issues that impact the GNS business, make them relevant and compelling to internal stakeholders by conducting research, preparing communication materials.

  Ensure that senior Government Affairs leadership and AXP management is positioned and prepared to engage policy makers. Also advise on protocol for institutional engagements and coordinate external institutional engagement.

  Assisting with the development and delivering of policy training material for global GNS Business Development staff.

  Advise on/attend external engagement opportunities in key markets.

  Ensure that AXP management is positioned to represent AXP in US business focused regional organizations, including the US-ASEAN Business Council and the relevant American Chambers of Commerce.

  Drive strategy across the market to build stronger relationships with other key third parties who influence the policymaking process, including consumer and merchant groups, and others related to payments and financial regulation.

  Skills and Experience:

  Experience at mid-level in a government agency, lobbying/PR agency, or in an APAC regional corporate government affairs position. ASEAN experience is desired.

  Language ability in English required, proficiency in other regional languages a plus.

  Deep understanding of APAC politics and public policy formulation.

  Ability to relate public policy issues to core business objectives.

  History of contributing to or running effective advocacy campaigns to deliver changes in policy.

  Strong attention to detail, combined with excellent written and oral communications skills.

  Ability to deal effectively and confidently with senior levels of the Company and external stakeholders.

  Excellent organisational skills and ability to manage multiple priorities against tight deadlines.

  Collaborator capable of working with a diverse group of colleagues and internal business clients.

  High ethical standards and experience of working with confidential and sensitive information.

  Experience of financial regulation preferred.

  Experience with fintech, digital policy, data security, privacy is a plus.

  Qualifications

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  Support for financial-well-being and retirement

  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  Generous paid parental leave policies (depending on your location)

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

  Job: Communications

  Primary Location: Singapore-Singapore-Singapore

  Schedule Full-time

  Req ID: 24000630

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