Overview
Position Summary:
Essential Job Functions and Responsibilities:
• Manages and provides administrative support for AMFG, AVPs, Operations, Technical and IT teams.
• Manages and maintains recognition reports used at varying annual conferences and franchise events.
• Provides administrative assistance to Linc and TEGG sales support.
• Prepares and organize for Linc and TEGG Discovery Days.
• Provides administrative start-up for Linc and TEGG new franchisees.
• Maintains and prepare training manuals and procedures accordingly.
• Manages and provides administrative support for Linc and TEGG advanced technical courses, and awards at annual franchise events.
• Manages and provides administrative support of all Linc and TEGG awards at annual franchise events. (Continuing Education Conference, Principals Meeting, All-Star Diamond Event, and Advisory Council Meetings).
• Maintains and organizes employee confidentiality agreements.
• Maintains and works with multiple software programs and systems ensuring accuracy of Linc and TEGG franchise information.
• Ensures franchise compliance with company’s values, policies, and procedures.
• Updates and maintains preferred vendors and ABM Procurement with franchise changes.
• Provides administrative support on trip reports.
• Responsible for updating and participating on Linc and TEGG confidential operating manuals review committees.
• Up to 20 percent travel required, including attendance at Continuing Education Conference, Principals Meetings and Advisory Council Meetings as required.
• Ability to work overtime as needed.
• Due to the collaborative nature of this role, attendance at the ABMFG office is required 3 days per work week, Tuesdays -Thursdays. Start Date March 1 , 2024 .
Analytical, Communication, Time Management and Other Skills:
• Customer service: orally, written and typing.
• Establishes and maintains effective, collaborative work relationships both internally and externally.
• Maintains strict confidentiality.
• Technical competencies such as using computer and available technology.
• Demonstrates attention to detail.
• Work habits: maintenance, neatness, and cleanliness of assigned work area; professional personal appearance; regular attendance and promptness in reporting for work.
• Understands and is familiar with the most widely known and emerging tools, technologies, and social applications.
• Ability to communicate effectively with customers and maintain positive attitude and good organizational skills.
• Uses sound judgment and skill to successful identify and resolve problems.
• Flexibility in the working environment.
• Demonstrates follow-up skills.
• Prioritizes regular workload, special tasks, and concurrent projects; allocates time and resources to ensure that work is completed accurately and efficiently within established timeframe and demonstrates follow-up skills with applicable parties.
• Proficient with Microsoft Office suite.
• Good listening and interpersonal skills.
• Self–motivated and team-oriented.
• Ability to use computer and available technology to input data and process information within several Company systems and portals of data collection.
Analytical, Communication, Time Management and Other Skills:
• Customer service: orally, written and typing
• Establishes and maintains effective, collaborative work relationships both internally and externally.
• Maintains strict confidentiality.
• Demonstrates attention to detail
• Understands and is familiar with the most widely known and emerging tools, technologies, and social applications
• Ability to communicate effectively with customers and maintain positive attitude and good organizational skills.
• Uses sound judgment and skill to successfully identify and resolve problems.
• Flexibility in the working environment.
• Demonstrates follow-up skills.
• Prioritizes regular workload, special tasks, and concurrent projects; allocates time and resources to ensure that work is completed accurately and efficiently within established timeframe and demonstrates follow-up skills with applicable parties.
• Excellent computer skill, including the Microsoft Office Suite (Teams, Outlook, Word, PowerPoint, and Excel).
• Good listening and interpersonal skills.
• Self–motivated and team-oriented. Position Summary:
Essential Job Functions and Responsibilities:
• Manages and provides administrative support for AMFG, AVPs, Operations, Technical and IT teams.
• Manages and maintains recognition reports used at varying annual conferences and franchise events.
• Provides administrative assistance to Linc and TEGG sales support.
• Prepares and organize for Linc and TEGG Discovery Days.
• Provides administrative start-up for Linc and TEGG new franchisees.
• Maintains and prepare training manuals and procedures accordingly.
• Manages and provides administrative support for Linc and TEGG advanced technical courses, and awards at annual franchise events.
• Manages and provides administrative support of all Linc and TEGG awards at annual franchise events. (Continuing Education Conference, Principals Meeting, All-Star Diamond Event, and Advisory Council Meetings).
• Maintains and organizes employee confidentiality agreements.
• Maintains and works with multiple software programs and systems ensuring accuracy of Linc and TEGG franchise information.
• Ensures franchise compliance with company’s values, policies, and procedures.
• Updates and maintains preferred vendors and ABM Procurement with franchise changes.
• Provides administrative support on trip reports.
• Responsible for updating and participating on Linc and TEGG confidential operating manuals review committees.
• Up to 20 percent travel required, including attendance at Continuing Education Conference, Principals Meetings and Advisory Council Meetings as required.
• Ability to work overtime as needed.
• Due to the collaborative nature of this role, attendance at the ABMFG office is required 3 days per work week, Tuesdays -Thursdays. Start Date March 1 , 2024 .
Analytical, Communication, Time Management and Other Skills:
• Customer service: orally, written and typing.
• Establishes and maintains effective, collaborative work relationships both internally and externally.
• Maintains strict confidentiality.
• Technical competencies such as using computer and available technology.
• Demonstrates attention to detail.
• Work habits: maintenance, neatness, and cleanliness of assigned work area; professional personal appearance; regular attendance and promptness in reporting for work.
• Understands and is familiar with the most widely known and emerging tools, technologies, and social applications.
• Ability to communicate effectively with customers and maintain positive attitude and good organizational skills.
• Uses sound judgment and skill to successful identify and resolve problems.
• Flexibility in the working environment.
• Demonstrates follow-up skills.
• Prioritizes regular workload, special tasks, and concurrent projects; allocates time and resources to ensure that work is completed accurately and efficiently within established timeframe and demonstrates follow-up skills with applicable parties.
• Proficient with Microsoft Office suite.
• Good listening and interpersonal skills.
• Self–motivated and team-oriented.
• Ability to use computer and available technology to input data and process information within several Company systems and portals of data collection.
Analytical, Communication, Time Management and Other Skills:
• Customer service: orally, written and typing
• Establishes and maintains effective, collaborative work relationships both internally and externally.
• Maintains strict confidentiality.
• Demonstrates attention to detail
• Understands and is familiar with the most widely known and emerging tools, technologies, and social applications
• Ability to communicate effectively with customers and maintain positive attitude and good organizational skills.
• Uses sound judgment and skill to successfully identify and resolve problems.
• Flexibility in the working environment.
• Demonstrates follow-up skills.
• Prioritizes regular workload, special tasks, and concurrent projects; allocates time and resources to ensure that work is completed accurately and efficiently within established timeframe and demonstrates follow-up skills with applicable parties.
• Excellent computer skill, including the Microsoft Office Suite (Teams, Outlook, Word, PowerPoint, and Excel).
• Good listening and interpersonal skills.
• Self–motivated and team-oriented.
• Ability to use computer and available technology to input data and process information within several Company systems and portals of data collection.
Requires travel and attendance at 4 national meetings.
Qualifications:
• Bachelor’s degree preferred.
• 4-6 years’ experience in an administrative or communications role in a franchise support services department.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.
• Must be able to walk and stand for extended intervals.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management (https://www.abm.com/wp-content/uploads/2023/08/2023-Recruiting-Flyer-Staff-Mgmt-7.28.23.pdf)
REQNUMBER: 73606
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.