What Account Management contributes to Cardinal Health

　　Direct Sales is responsible for driving sales and services to new and/or existing customers through face-to-face or telephone contact to meet individual and organizational sales objectives.

　　Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

　　Job Summary

　　Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provides new and existing customers with the best possible service and recommendations in relation to billing inquiries, service requests, improvements to internal and external processes, and other areas of opportunity. Provides product service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships.

　　Responsibilities

　　Recruit, Coach, Develop, and Retain Government On-site Reps within a specific geographyActive contributor to the Federal Government leadership team to help identify and execute on business strategy, initiatives, and process improvements. Develop strong knowledge and expertise in contract compliance and maximizing PV contract value for both Government customers and Cardinal Health.Educate stakeholders on Prime Vendor (PV) contractual requirements and identify, escalate, and assist in the remediation of any identified compliance gapsServe as a primary Government team POC for the Cardinal Health internal stakeholders that engage with DOD & VA facilitiesAct as an escalation point of contact for Government facilities for any issues/questionsWork with On-Site and SCSE Reps to make sure they report PV-Medical conversion updates and other PV metrics on a monthly basis to continuously demonstrate value-addParticipate in regular cadence conference calls with On-Site Reps, SCSE Reps, and Product Reps who call on government facilities. Utilize call to communicate initiatives, contract changes, upcoming events,and further strengthen overall Government acumen through additional training,etc.Help communicate Prime Vendor opportunities and initiatives to the Cardinal Health business units/reps to help maximize PV utilization and Cardinal Health brand mixFacilitate compliance on Standardization Incentive Agreements for all DoD PV awarded customersMonitor fill rates and service levels with reps and government team to ensure consistent core list maintenance is performed for contract complianceAssist with Aged AR resolution to confirm contract complianceWork with On-Site Reps to ensure they are organizing and facilitating QBRs at facility levelVisit Government customers’ facilities to better understand their needs, review inventory fill-rates, and improve the customer experience. Overall goal is to foster active relationships with each facility, so they see the Government Manager as a resource for them and Cardinal Health as a trusted business partnerQualifications

　　8-12 years of experienceBA, BS or equivalent experience in related field preferred.Advance Degree preferredAccountabilities

　　Manages department operations and supervises professional employees, front line supervisors and/or business support staffParticipates in the development of policies and procedures to achieve specific goalsEnsures employees operate within guidelinesDecisions have a short term impact on work processes, outcomes and customersInteracts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior managementInteractions normally involve resolution of issues related to operations and/or projectsGains consensus from various parties involvedAnticipated salary range: $100,000.00 - $125,000.00

　　Bonus eligible: Yes

　　Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

　　Medical, dental and vision coveragePaid time off planHealth savings account (HSA)401k savings planAccess to wages before pay day with myFlexPayFlexible spending accounts (FSAs)Short- and long-term disability coverageWork-Life resourcesPaid parental leaveHealthy lifestyle programsApplication window anticipated to close: 03/25/2024 *if interested in opportunity, please submit application as soon as possible.

　　Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

　　Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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　　We are a team of nearly 48,000 mission-driven partners striving each day to advance healthcare and improve lives. We are Essential to care.

　　Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for health care facilities

　　We are a crucial link between the clinical and operational sides of care, working with more than 4,500 sourcing and manufacturing partners to deliver end-to-end solutions and data-driven insights that advance healthcare and improve lives every day. With deep partnerships, diverse perspectives and innovative digital solutions, we build connections across the continuum of care.

　　With 50 years of experience, approximately 44,000 employees and operations in more than 30 countries, Cardinal Health seizes the opportunity to address healthcare’s most complicated challenges — now, and in the future.

　　On Thursday, Jan. 7, 2021, we celebrated the day our founder, Bob Walter, had the vision to start a business that became known as Cardinal Health.

　　One of the most important ways we celebrated was by giving back to the communities where we live and work. 2021 was a "Year of Service” for all Cardinal Health employees around the world.

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　　Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.