We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

　　Working Arrangement

　　Hybrid

　　Job Description

　　The Opportunity

　　The incumbent will report to the Team Lead of Advisory & Assurance (Compliance) and support the day-to-day operations of the Company’s Regulatory Compliance Management Program (RCMP). Working closely with the Head of Regulatory Compliance, Head of Compliance, Chief Legal and Compliance Officer and Regional Compliance team, this individual will work to strengthen the Company’s overall RCMP, while ensuring the timely identification, resolution and documentation of update of regulatory and compliance issues.

　　What motivates you?

　　You obsess about customers, listen, engage and act for their benefit 

　　You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

　　You thrive in teams, and enjoy getting things done together

　　You take ownership and build solutions, focusing on what matters 

　　You do what is right, work with integrity and speak up

　　You share your humanity, helping us build a diverse and inclusive work environment for everyone 

　　What we are looking for:

　　Diploma / Degree

　　At least 5 years of working experience in compliance function within the financial industry (preferably insurance).

　　Professional certification such as M5, M8, M8A, M9, M9A and HI and ICA Diploma in Compliance would be advantageous.

　　An AML qualification such as CAMS or CFCS, or a privacy qualification such as CIPP or CIPM, would be advantageous (though not required)

　　Microsoft Office

　　Microsoft Excel

　　Working knowledge of RSA Archer Platform would be advantageous

　　Working knowledge of AML/ATF applications would be advantageous

　　Web Design Skills would be advantageous (though not required)

　　Passionate approach to Compliance, coupled with a pragmatic commercial mindset.

　　Possesses analytical, interpersonal, leadership and negotiation skills.

　　Good written and verbal communication skills.

　　Proactive thinking, creative problem solving skills and the knowledge and confidence to make judgment calls.

　　Previous experience working on compliance technology projects would be an asset but is not required.

　　On the job you will handle:

　　Regulatory Compliance Management Program

　　Working with relevant business units to develop policies, processes, training and controls to ensure compliance with new / updated regulations.

　　Preparing and coordinating the provision of succinct, clear and comprehensive quarterly Regional Compliance reporting.

　　Logging of salient compliance breaches in issue management database, evaluating for regulatory impact and following-up with affected business units to ensure timely and thorough remediation.

　　Ensuring that proposed regulatory changes by regulatory or industry bodies are appropriately evaluated and responded to.

　　Review of New Products and Marketing Materials

　　Review marketing materials (such as brochures, product illustration, product summary, policy application forms, etc.) developed by business stakeholders to verify compliance with MAS regulations, LIA requirements and other applicable internal and external requirements.

　　Providing compliance support for all new products launches; this includes supporting the efforts of the product launch committee by reviewing and providing advice on all products, working with the business to develop innovative new products that comply with regulatory requirements and expectations, responding to specific compliance related queries, and reviewing all relevant product related materials going to distributors and the public.

　　PDPA

　　Assist the Team Lead of Advisory & Assurance (Compliance) to

　　enhance the Manulife’ PDPA/Privacy program;

　　review data protection practices in the Agency environment and, in conjunction with Agency Management, working to enhance controls;

　　enhance contractual safeguards with respect to intra-group and external outsourcings involving personal data; and

　　Compliance Advisory

　　Provide advice to business units on corporate compliance matters, including providing compliance support where required on strategic initiatives.Our commitment to you

　　Our mission; to be a part of making Decisions Easier and Lives Better

　　A leadership team dedicated to your growth and success 

　　A bold ambition and set of goals to be a leader in driving transformation in our industry 

　　Our best. Every day. 

　　Learn more about opportunities with us at jobs.manulife.com    

　　About Manulife and John Hancock

　　Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

　　Manulife is an Equal Opportunity Employer

　　At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

　　It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .