Manager, Cloud Infrastructure Program Management - Apple Services Engineering

　　Santa Clara Valley (Cupertino),California,United States

　　Software and Services

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　　Summary

　　Posted:Jan 19, 2024

　　Weekly Hours: 40

　　Role Number: 200535872

　　Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. The Cloud Infrastructure team enables Apple’s apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Apple is seeking an experienced manager to lead a team of Engineering Program Managers that own customer demand, capacity and strategic cloud platform planning for Apple’s cloud infrastructure. You will lead a team of high performing program managers who are responsible for the planning of large-scale cloud services infrastructure, platforms, and networking that enable all of Apple’s services. Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!

　　Key Qualifications

　　Proven track record not just in delivering programs, but also in defining, owning, and driving new strategic initiatives across an organization

　　Experience managing a team of technical program/project managers responsible for taking features through the complete software development life cycle

　　High-level of technical competency and experience collaborating “hands-on” with highly technical teams

　　Experience in modern cloud platforms and technologies

　　Strong relationship management and facilitation skills both within diverse engineering teams and cross functional organizations

　　Proven self-starter, who is dedicated and demonstrates creative and critical thinking abilities

　　Outstanding presentation skills, both written and oral, including the ability to convey complex requirements in a clear, concise and credible manner

　　Overall, a highly driven, results-oriented, problem solver who will drive programs to deliver value quickly to our customers

　　Description

　　We are looking for a manager of program management to help shape the future of Apple’s cloud platforms and services. In this position you’ll build an company-wide vision for how Apple plans and builds its internal cloud platforms, including forecasting, demand and capacity planning, and platform build-outs to ensure the best possible experience for Apple’s engineers. This will involve building consensus across all of Apple’s cloud teams, finance, procurement, global networking and DC teams, from engineer to senior leadership. This is a hands-on role working with the engineering org, as well as site-reliability engineering, business & finance, and operational teams. You are the thread tying these disparate teams together to deliver end-to-end initiatives that improve our internal cloud products globally. You will lead a team that is involved in all aspects of the project life-cycle, whether it be helping develop functional requirements, getting into the detailed analysis, facilitating proofs-of-concept, or global platform delivery. You build positive relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; you see around corners; and you deliver.

　　Education & Experience

　　Bachelors Degree in Computer Science / Engineering or deep relevant industry experience.

　　Additional Requirements

　　Pay & Benefits

　　At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,400.00 and $289,800.00, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Apple Footer

　　Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race,color,religion,sex,sexual orientation,gender identity,national origin,disability,Veteran status,or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

　　Apple will not discriminate or retaliate against applicants who inquire about,disclose,or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .

　　Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco,review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.

　　Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .

　　Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .