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Manager - Application Solutions Facets Operations & Technical Support
Manager - Application Solutions Facets Operations & Technical Support-March 2024
Chattanooga
Mar 28, 2026
About Manager - Application Solutions Facets Operations & Technical Support

  Manages development projects, development teams and application support functions.

  Job Description:

  Job Responsibilities

  Monitoring and maintaining adherence and compliance to quality standards on an ongoing basis.Overseeing multiple application programming and analysis projects which include development, installation and maintenance of application programs.Maximizing staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.Analyzing applications to ensure that all systems that are developed, meeting business needs and specifications.Job Qualifications

  Education

  Bachelor's Degree in a Computer Sciences related field or equivalent work experienceExperience

  8 years - Extensive systems analysis, design and project management experience required.3 years - Management and/or leadership experience requiredSkills\Certifications

  Proven technical background with a history of relational database and data warehousing technologies.Ability to design and develop using service oriented architecture and object oriented architecture design patternsProven skill with information technology in use at BCBST is requiredAbility to conceive and deliver innovative solutionsProven analytical and problem solving skills and ability to perform non-routine analytical tasksStrong interpersonal and organizational skillsAbility to establish and maintain a high level of customer trust and confidenceMust be able to communicate effectively with both technical and non-technical co-workersDemonstrated competency in strategic thinking, with strong abilities in relationship managementDemonstrated ability to work with vendors, including discussions for contracts, price negotiation, and budgetingJob Specific Requirements:

  Oversight of multiple teams and their related functions including:

  Upgrading and maintaining core Facets across all environments, including coordinating releases.Developing, upgrading, maintaining ancillary applications that are tightly coupled with Facets. These include: NetworX, Workflow, Optum Claim Editing System (CES), Configuration Migration Utility (CMU), Mass Load Utility (MLU), Facets Extensions (Benefit Summary Viewer, ITS Home (FLIC), FEP, Imaging, XCOM), Real-Time Claims Adjudication (RTCA), Fee Schedules, Federal Employee Program (FEP) applications.Electronic claims adjudication for all lines of business, in all Facets environments, across both verticals.Experience working with the following would be preferred:

  FacetsObject-Oriented Programming (C#, Java)Claims AdjudicationSQL Server (stored procedures, CRUD)Team BuildingAdditionally:

  Strong business focusExcellent communication skills, both written and verbalPreferred Skills:

  Number of Openings Available:

  1

  Worker Type:

  Employee

  Worker Sub-Type:

  Employee

  Company:

  BCBST BlueCross BlueShield of Tennessee, Inc.

  Applying for this job indicates your acknowledgement and understanding of the following statements:

  BCBST is an Equal Opportunity employer (EEO), and all employees and applicants will be entitled to equal employment opportunities when employment decisions are made. BCBST will take affirmative action to recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

  Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

  BCBST's EEO Policies/Notices (https://www.bcbst.com/docs/equal-employment-opportunity.pdf)

  BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

  Tobacco-Free Hiring Statement

  To further our mission of peace of mind through better health, effective 2017, BlueCross BlueShield of Tennessee and its subsidiaries no longer hire individuals who use tobacco or nicotine products (including but not limited to cigarettes, cigars, pipe tobacco, snuff, chewing tobacco, gum, patch, lozenges and electronic or smokeless cigarettes) in any form in Tennessee and where state law permits. A tobacco or nicotine free hiring practice is part of an effort to combat serious diseases, as well as to promote health and wellness for our employees and our community. All offers of employment will be contingent upon passing a background check which includes an illegal drug and tobacco/nicotine test. An individual whose post offer screening result is positive for illegal drugs or tobacco/nicotineand/or whose background check is verified to be unsatisfactory, will be disqualified from employment, the job offer will be withdrawn, and they may be disqualified from applying for employment for six (6) months from the date of the post offer screening results.

  Resources to help individuals discontinue the use of tobacco/nicotine products include smokefree.gov or 1-800-QUIT-NOW.

  About Us

  As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health for over 65 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.

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