The Manager of Quality Assurance and Compliance (QAC) at Butterfly Effects is a highly visible position in the fast-growing, dynamic ABA autism services industry. If you have experience in Healthcare QA, Compliance or are a current BCBA looking to acquire this expertise, this will be the perfect role for you!

　　This individual will be responsible for the overall daily management of the QA function ensuring company compliance in concert with payor requirements, federal law, and internal policies. The QAC Manager will conduct routine compliance audits of billing records, clinical files, and adherence to select internal policies.

　　The individual must take a hands-on approach to auditing/compliance tasks and work as a positive contributor to the overall QAC team. They will manage the compliance coordinator team, develop new and update compliance policies under the supervision of the QAC Director, and submit quarterly compliance reports to the executive team in coordination with the QAC Director. In addition, the QAC manager will be responsible for end-to-end investigation of consumer grievances and company initiated internal reviews.

　　The Manager of QAC will emphasize value through analyzing, assessing, and monitoring operational controls and risks, evaluating policies, procedures, and systems, and making recommendations for improvement where needed.

　　This position is based out of the corporate office in Deerfield Beach, Florida.

　　Key Responsibilities:

　　Responsible for providing healthcare industry expertise by leading a culture of quality and compliance throughout the organization

　　Effectively lead and support a team of QA Coordinators

　　Develop, maintain, educate, and enforce Compliance, Quality and HIPAA Privacy Policies & Procedures

　　Responsible for all medical record requests (payor, governmental, legal and client based)

　　Serve as a primary main for compliance and auditing issues with payors or government entity

　　Oversee, conduct, investigate, report and remediate all audits (including Quality, Compliance, and HIPAA Privacy related audits) to ensure all Federal, State, and payor requirements are met

　　Investigate and respond to complaints regarding alleged breaches of privacy, policy, and Company Code of Ethics

　　Recommend and implement corrective action plans

　　Manage and investigate investigation of consumer grievances and company initiated internal reviews

　　Collaborate with clinical and billing departments to create and uphold best practices and provide internal validation and measurement of performance improvement to mitigate risks

　　Qualifications:

　　Minimum 2 years' experience in providing ABA therapy services, healthcare, or QA or compliance related management role

　　CHCP and CHC Certifications a plus or willingness to acquire certifications

　　Demonstrated strong problem solving, logic, and analytical skills

　　Proficiency in conflict resolution and prioritization in a fast-paced environment

　　Able to efficiently and effectively supervise/oversee multiple QA coordinators

　　Must be familiar and comfortable with working across multiple online platforms and applications (multiple email inboxes, Central Reach, DOMO, Bamboo, LITMOS, etc.)

　　Who are we?

　　Butterfly Effects' Mission is to make a socially meaningful change in the lives of children and families

　　Since our establishment in 2005, Butterfly Effects has positively impacted over 13,000 families. Our family-centric applied behavior analysis (ABA) approach aims to enhance the lives of children and families affected by autism spectrum disorder. Our mission is to deliver personalized ABA treatment in partnership with affected families, fostering a more joyous life.

　　If our mission resonates with you, explore more at Butterfly Effects (https://chat.openai.com/c/www.butterflyeffects.com) to learn about this rewarding opportunity!

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