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Management Analyst
Management Analyst-February 2024
Virtual
Feb 10, 2026
About Management Analyst

  Summary This position is located in the Department of Health and Human Services, Administration for Children and Families, Office of Refugee Resettlement (ORR), located in Boston, Massachusetts, Chicago, Illinois, Kansas City, Missouri, New York, New York, San Francisco, California, and Seattle, Washington. Responsibilities In this position, the incumbent will: Uses a wide range of specialized program analysis tools and techniques and applies this knowledge in the independent performance of difficult and complex work assignments. Analyzes and evaluates the efficiency and effectiveness of management practices and programs. Prepares project papers and staff reports and organizes and delivers briefings to managers to encourage wider standing and acceptance of findings and recommendations. Communicates effectively, both verbally and in writing to prepare and present findings and recommendations, to prepare complex reports, and to negotiate solutions to disputed recommendations. Studies the major issues, program goals and objectives, and work processes of the organization. Requirements Conditions of Employment Qualifications Applicants must demonstrate that they meet the Specialized Experience requirements as noted below. Specialized Experience: GS-12: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-11 level in the Federal service (obtained in either the public or private sectors) performing (3) of the (4) duties listed below: Establishing and/or maintaining partnerships or collaborations with stakeholders who provide services to immigrant children in the community; Providing training, technical assistance, and/or creating informational materials to large audiences at the state, local, or federal levels; Conducting direct home study (HS) or providing services to families and children in the community; and Enlisting community support to develop social impact program initiatives for the safety and/or wellbeing of immigrant children and their sponsors. Specialized Experience: GS-13: You must possess at least one year of specialized experience equivalent in difficulty and responsibility to the GS-12 level in the Federal service (obtained in either the public or private sectors) performing (4) of the (5) duties listed below: Analyzing and/or evaluating program processes or procedures related to services for children; Interpreting and/or implementing new or revised legislation, policies, regulations, or procedures related to services for children; Developing methods and/or techniques to study program areas related to services for children; Developing modifications, revisions, and/or implementing procedures to improve the effectiveness and efficiency of program operations; and Advising leadership on issues and/or solutions to program operations for children. Documenting Experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited. Time-in-Grade Requirement: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying). You must include an SF-50 (you may need to submit more than one) that supports meeting this requirement with your application package. OPM Qualification General Policies Website www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=app All qualification requirements must be met by the closing date of the announcement. Education Additional Information INCENTIVES Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc. In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public. Special Hiring Authorities for Veterans - https://www.fedshirevets.gov/job-seekers/veterans/special-hiring-authorities/#content Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion consideration, the veteran must be: 1) a preference eligible; or 2) a veteran separated after 3 or more years of continuous active service performed under honorable conditions (you must submit a DD214-member copy 4). Special Hiring Authorities for Military Spouses and Family Members - https://www.fedshirevets.gov/job-seekers/spouses-of-active-duty-military-members/#content People With Disabilities (Schedule A) - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/ PHS Commissioned Corps (CC) Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred as CC personnel and not as candidates for conversion to a permanent career or career-conditional appointment. You must provide a copy of your current personnel orders and/or other supporting documentation to be referred as CC. Selective Service: Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov Political Appointment: Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

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